OTP 2 Questions and Answers 100% Correct | Updated Question :True or False: If your restaurant is running on Wireless Backup (WBU), customers will still be able to access free customer WIFI.
Correct answer:False
Question :True or False: Your POS Serial Hub will not connect to any port on Switch #1
Correct answer:True
Question :True or False: When a default printer has been changed it will automatically reset at store open.
Correct answer:True
Question :True or False: Both USB extenders use an AC Adapter for power
Correct answer:False
Question :True or False: The Mini-ORB us the primary form of serving orders from the ORB
Correct answer:False
Question :Which ports on the Aruba Switch provide power
over Ethernet (PoE+)?
Correct answer:All ports provide PoE
Question :Which Dual Point 2.0 component is NOT located at
the Front Counter?
Correct answer:Local USB Extender
Question :True or False: The biscuit boxes within the Kiosk housing use a different color coding than Front Counter
Correct answer:False
Question :Once you have installed the KVS Controller, you
must verify what?
Correct answer:All these answers are correct
Question :Which applications are housed on the BOS?
Correct answer:All are correct
Question :Which of the following is not considered a Core
POS device that would plug into ports 5-40 on either network switch?
Correct answer:Back office printer
Question :Which of the following components would have to
be replaced by an OTP Pro or Break/Fix Provider?
Correct answer:Kiosk Controller
Question :Which of the following devices is not connected to
a register?
Correct answer:PED
Question :Which of the following is not connected to the
ORB Controller?
Correct answer:Mini-ORB
Question :True or False: the best way to reboot a device is to unplug it from the wall
Correct answer:False
Question :True or False: To configure CODs on the register you would go into Manager DT Options
Correct answer:True
Question :When using Dual Point 2.0, What is the main
purpose of the Mini-ORB?
Correct answer:As a backup to the Barcode Scanner
Question :When troubleshooting over the phone, what type of
questions should you be asking to gather data?
Correct answer:Open ended questions
Question :What would be a goof thing to do once you have
resolved the issue?