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WGU D073 Best Practices in Management Study Guide
1.Confirmation Bias: a tendency to search for information that
supports our preconceptions and to ignore or distort contradictory evidence
2.Self-Serving Bias: The tendency for people to take personal credit for
success but blame failure on external factors
3.Belief Bias: A tendency to draw conclusions based on what one
already be- lieves rather than sound logic.
4.Framing Bias: Selecting and highlighting certain aspects of a
situation while ignoring other aspects.
5.Casualty Bias: Assuming outcomes based on outcomes you have
witnessed from similar circumstances.
6.Openness: A personality trait describing someone who is willing
to try new things and be open to new experiences - ( accepts change readily. ) 1 / 2
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7.Conscientiousness: A personality trait describing someone who is
self disci- plined responsible, dependable, persistent, and organized.
8.Extraversion: A personality trait describing someone who is
sociable,energetic, encouraging, inspiring and assertive.
9.Agreeableness: A personality trait describing someone who is
compassionate, cooperative and team oriented.
10.Neuroticism: A personality trait describing someone with a high
degree of emotional vulnerability and unpleasant emotions.
11.SMART Goals:
Specific Measurable Attainable Realistic Timely- Based
12.Specific (SMART Goal): Describe what the outcome will look like if
you achieve your goal including relevant details so that anyone would have the same understanding as you.
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