WGU C236 OA REVIEW QUESTIONS AND CORRECT
ANSWERS PLUS A COMPLETE STUDY GUIDE WGU
C236 OBJECTIVE ASSESSMENT (EVERYTHING YOU
NEED TO KNOW!!)
An employee has worked for the same company in two locations over the course of 20 years in Europe and North America. The employee has been trained as an international trade specialist and has been promoted to manager of international operations.Which pay basis should be used to compensate this employee?Competency-based pay Which two approaches apply to internal reward alignment?Job-based approach Individual-based approach What is merit pay?Annual increase based on past performance A company implemented actions to improve its return on investment on human capital. The company wants to be the premier employer in the state. The first step was giving more rewards for jobs compared to its competitors.Which type of reward system is this company using?Relative The CEO of a web development company gives employees a lot of freedom to develop new applications, pays employees by the hour, and allows employees to work as needed to develop applications. Because of this approach, the payroll costs vary quite a bit. The CEO would like to get costs under control and make payroll costs more stable.Which approach can be used to bring payroll costs under control and make them more stable in this situation?Transition employees from an hourly pay model to a salaried pay model 1 / 4
Which compensation method is an annual pay increase based on past performance that is added to an employee’s base compensation?Merit pay Which provision applies if a job is covered by the Fair Labor Standards Act?Employees who work more than 40 hours in a week must be paid time and a half for each hour they work over the 40 hours.What is the relationship among laws regarding pay?The benefit to employees dictates which law is followed.At which step in job analysis do employers determine the tasks, duties, and responsibilities of a job?Interview incumbents An employer has several job incumbents come together to analyze a job.Which job analysis method is used in this scenario?Panel interview What is the next step in the job analysis after identifying the job and observing the workplace?Interview incumbents Which element of a job description includes the knowledge, skills, and abilities that an employee needs to perform the job at a satisfactory level?The job specification Which job analysis technique is used to collect information by monitoring the work of employees?Observation A human resources professional at a large law firm needs to fill an accountant position. The job description provides information about the compensation range, firm location, number of employees in the company, minimal qualifications, and company values.Which part of the job description did the human resources professional fail to include? 2 / 4
The job content To what does internal reward alignment refer?It refers to how an employee's rewards compare to rewards received by others in the organization.Workers in a small manufacturing company are currently paid whatever the CEO feels is appropriate. The company's new compensation specialist intends to determine the relative worth or value of each job in the company as part of setting a new salary scale.Which human resource activity will this compensation specialist be conducting?A job evaluation An employee is assigned the task of designing the job-value structure at his company. The employee has defined which jobs are within the organization and how they are related.What is the next step in defining the job-value structure?Determining job importance Several jobs have been grouped into job families based on their functions within the organization. Compensation levels must now be determined to establish internal award alignment.Which part of the job structure describes this human resources activity?Job evaluation Which type of market gives job seekers more negotiation power than employers?Labor-driven A company that produces poker chips intends to benchmark its rewards system.Which method should be used to select the benchmark in this scenario?Benchmark competitors Which type of market gives job seekers more power in negotiating terms of employment?Labor-driven 3 / 4
A manager is confronted by an employee who says she is thinking about a job offer from another company. Subsequently, the manager wants to collect verifiable data on what competing organizations are paying so the organization can match up with the market.From where can the manager collect this data?Bureau of Labor Statistics Which challenge to market analysis is present if a company expands into an international market that has marginally trained workers?Inaccurate data How can central tendency in compensation be used to improve a market analysis?By finding the single number that represents how many people are paid What is the foundation of external reward positioning in an organization's overall compensation program?Reward surveys What is the definition of a leading market rate strategy?The organization provides more of a reward than its competitors.Which pay system is often used in sales jobs to motivate employees to increase both the number and size of sales that are made?Commission What is a key concern when designing a variable pay system?The behaviors that are rewarded need to match the behaviors that are most valued to the organization.A medical supply company recently announced it is offering a week-long, all- expenses-paid vacation to Hawaii for the salesperson who sells the highest number of a new model of hospital beds in the upcoming quarter.Why might a salesperson be unmotivated in this situation based on the instrumentality perception of expectancy theory?The salesperson has won similar competitions in the past, but his company retracted the rewards that were offered.
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