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UX DESIGN INSTITUTE -
PROFESSIONAL DIPLOMA FINAL
EXAM LATEST UPDATE A LREADY
GRADED A
Question : Concept: Golden Thread
Correct Answer: Set Of Concepts/ideas That Articulate
Ux Design Process; 1. Ux Design Is A Problem Solving Discipline 2. Ux Is A Process 3. Ux Is A Research-based Discipline 4. Qualitative Research Is More Insightful Than Quantitative 5. Flow Is Important To Creating A Pleasant Experience 6. Ux Is A Tool For Minimizing Risk Of Wasting Time/money And Of Building Poor Quality Product
Question : 3 Types Of Design That Go Into High Quality
Products
Correct Answer: - Functional Design - Aesthetic Design -
Experience Design
Question : Why Does Experience Matter?
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Correct Answer: Negative Emotions Have A Multiplier
Effect; One Negative Experience Can Outweigh Many Positives
Question : 2 Responsibilities Of An Experience Designer
Correct Answer: 1. Product Integrity; They Represent The
User And The Integrity Of The Product Itself 2. Product Desirability
Question : 3 Key Ingredients Of A Successful Product
Correct Answer: 1. Viability (Business) - Product Has To
Make Or Save Money For The Business 2. Feasibility (Technology) - Product Has To Be Buildable At A Viable Price 3. Desirability (Customer) - Product Has To Be Solving A Problem To Make A Customer Want To Use It
Question : Questions To Ask To Identify Desirability
Correct Answer: 1. Is There A Problem? 2. Is Our
Product Solving It? 3. Is The Experience Great?
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Question : What Are The Inputs And Outputs Of Ux?
Correct Answer: - Inputs: User Testing, Interviews,
Wireframes, Journey Maps - Outputs: Money
Question : What Are The Business Benefits Of Ux?
Correct Answer: - Increase Revenue, Customer
Acquisitions, Conversions, Customer Satisfaction, Customer Retention, Sales/sales Per Visitor/revenue Per Sale - Reduce Cost, Customer Turnover, Time To Market
Question : Concept: Ux Design Process
Correct Answer: Research -> Define -> Design ->
Prototype -> Validate/test
Question : What Are The Benefits Of The Design
Process?
Correct Answer: - Vision Is Clear - Product Is Visualized
In High-fidelity - Process Has A Natural Structure That Is Easily Understandable - Ideas Can Be Iterated Cheaply -
- Success Factors (Viability, Feasibility, Desirability) Are
Given Equal Importance
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Question : Examples Of Design Pitfalls
Correct Answer: - Not Carrying Out Customer Research -
Designing For Yourself - Being Technology-led Rather Than Customer-led
Question : Concept: Danger Of Features
Correct Answer: - Features Involve Trade-offs --> Each
New Feature Crowds An Existing One; Adds Too Much Complexity And Cost (Time & Money)
Question : Possible Problems W/ Software Development
Correct Answer: - Focus On Features Vs. Goals - Failure
To Follow The Design Process And Produce High- fidelity Designs - Failure To Prioritize
Question : What Is The Importance Of Low-fidelity
Design?
Correct Answer: - Reduces Ambiguity On What A
Product Could Be Like - Gives Time And Space To