Texas Roadhouse Menu Test 4 (Latest 2023 - 2024)
Complete Answers 100% Correct
- What is our mission statement?
Answer: Legendary Food, Legendary Service
- What is the Texas Roadhouse story?
Answer: Hand-cut steaks fall off the bone ribs
fresh baked breadv made from scratch side items and dressings ice cold beerv legendary margaritas
- What are our Operational Goals?
Answer: Manager In the Window (MIW) Leader At the Door
(LAD) First Time Guest (FTG) Training Taste and Temp Alley Rally's
- What are our Core Values?
Answer:
Passion Partnership Integrity Fun
all with... PURPOSE!
- What are our hours of operation?
Answer: M-Th: 3pm-10pm F-S: 11am-11pm
Sun: 11am-9pm
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- Where do employees park and why?
Answer: Around the sides and the back so that our guests have the
best parking.
- Describe the perfect uniform.
Answer: Black TXRH shirt black or brown belt
name tag liquor permit clean apron dark blue jeans (no rips or frays) black non-slip shoes hair pulled up no visible tattoos or face piercings
- what is early dine? when is it offered?
Answer: select menu items for $10.99 M-Th: 3pm-5pm
- What is a first time guest?
Answer: a guest who has never dined with us before or it has been a
while.
- What are Kent's top 10?
Answer:
- Knowledgeable Servers
- Sense of Fun
- Urgency (Greets, Drinks, Food)
- Manager Table Visits
- 3 Table Sections
- restroom focus
- Lighting, Temp., Music, TVs (ambiance)
- Bartenders (speed, awareness, guest names)
- Hosts (smiles, urgency)
- crew involvement
- What is service with HEART? what does it stand for?
Answer: It's our steps of service. the TXRH way. not having to ask.
it's always there. 2 / 3
H-Howdy E-Engage A-Arrive R-Respond T-Thank You
- How long do you have to greet a table?
Answer: 15-45 seconds
- How long do you have to get drinks to your table?
Answer: 2-3 minutes
- How long do you have to get Salads out?
Answer: 5 minutes
- How long do you have to get Apps out?
Answer: 6-7 minutes
- How long do you have to get entrees out?
Answer: 12-15 minutes
- Describe the 10-4 rule
Answer: Eye contact at 10ft and acknowledge/greet at 4ft
- What does GROW stand for?
Answer: guest right of way
- Cactus Blossom
Answer: Battered and deep fried onion for a group to share served
with Blossom (Cajun horseradish) sauce or ranch
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