TCI Training Cornell – Exam – All Questions and Correct Detailed Answers with Rationales (Already Graded A, Latest Update)
Question : Crisis occurs when
CORRECT ANSWER : A young person's inability to cope
results in a change in behavior
Question : The Goals of a crisis intervention are to
CORRECT ANSWER : SUPPORT : environmentally and
emotionally to reduce stress and risk TEACH: children better
ways to cope with stress SUPPORT : environmentally and
emotionally to reduce stress and risk TEACH: children better
ways to cope with stress
Question : Skills Building Pyramid
CORRECT ANSWER : LSI Crisis CoRegulation Emotional
First Aid Behavior Support Techniques Active Listening Crisis Communication Self Awareness - Four Questions
Question : Stress model of crisis
CORRECT ANSWER : Pre-crisis State (Baseline)
Triggering Event - Agitation Escalation Phase - Aggression Outburst CRISIS - Violence Recovery
Question : FOUR questions to ask ourselves in a crisis
situation
CORRECT ANSWER : What am I feeling now? What does
this young person feel need want How is the environment affecting the young person? How do I respond?
Question : How do I best respond?
CORRECT ANSWER : Provide environmental support by
managing the environment to neutralize potential triggers Provide emotional support by engaging the young person Exercise self-control over your own feelings
Question : What am I feeling now?
CORRECT ANSWER : Anger can undermine objectivity
Anger is an emotional and physical response Cognitive abilities are reduced
Question : Pain based behavior includes
CORRECT ANSWER : Impulsive outbursts Aggression
Running away Self Injury Defiance Inability to regulate emotions Trauma reenactment Substance Abuse
Question : Managing environment
CORRECT ANSW ER: Possible weapons Stimulating lights
or noise Crowding Chaotic, messy, disorganized messages
Question : Behavior Support Techniques
CORRECT ANSWER : *More effective in warning phase
Managing the Environment Prompting Caring gesture Hurdle help Redirection and Distraction Proximity Directive statements Time away
Question : Goals of Emotional First Aid
CORRECT ANSWER : 1. Provide immediate help and
support to reduce emotional intensity (co-regulation) 2.Resolve the immediate crisis 3. Keep the child in the program/activity
Question : Emotional First Aid
CORRECT ANSWER : Quick intervention to get back to
baseline behavior Crisis is a good time to teach
Question : Conflict Cycle
CORRECT ANSWER : Stressful situation/incident Young
person's Feelings Young Person's Behavior Adult's response
Question : Ways to avoid the conflict Cycle
CORRECT ANSWER : Using positive self talk Listening
and validating feelings Managing the environment - ie removing others Giving choices and the time to decide Redirecting the young person to another positive activity Appealing to the young person's self-interest Dropping or changing the expectation
Question : Understanding Aggressive Behaviors - Types
CORRECT ANSWER : Reactive Aggression Proactive
Aggression