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Taco Bell Manager Training Exam 2023 Questions and Answers 1.What does BLAST stand for ANS Believe Listen Apologiz e Satisfy Thank
2.When do you use BLAST: For Customers Issues, Give a drink cup
because it takes time to fill while remaking the issue, if already have a drink, Give Cinnamon Twist, NO NACHOS because then it takes time to make the nacho cheese.
3.What does CHAMPs stand for ANS Cleanliness, Hospitality, Accuracy, Mainte- nance, Product Quality, and Speed With Service.
4.what's the most important attribute of CHAMPs ANS Accuracy- Get what they ordered 1 / 2
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5.How much does a taco weigh ANS 2.9 Ounces 6.what goes on a taco ANS 1.5 ounces of beef, 2 finger pinch of lettuce- 1/2 ounce, 1 finger pinch of cheese- 1/4 ounce 7.what's our best selling product ANS Crunchy Taco 8.If a taco doesn't weigh 2.9oz, How do you fix it ANS Throw Away and remake, DO NOT ADD TO IT 9.What Are our speed service goals ANS 75 seconds 10.What does VOC stand for ANS Voice of the Customer 11.what are our VOC goals ANS 75% (area goal 85%) 12.What is a celebration alert ANS Email that comes to the store that names an employee that was recognized 13.what is the best rating for VOCS ANS Highly Satisfied- 5