SSI ITC FINAL EXAM QUESTIONS

• | Page

SSI ITC FINAL EXAM QUESTIONS

LATEST EXAM QUESTIONS AND

CORRECT DETAILED ANS WERS

WITH RATIONALES (VER IFIED

ANSWERS) |ALREADY GR ADED A+

Question 1: Developing the SSI Network benefits dive

centers by:

• increasing communication between dive centers and

resorts

• only increasing the flow of new divers to resorts
• decreasing communication between dive centers and

resorts

• only increasing the flow of new divers to centers

CORRECT ANSWER : A. increasing communication

between dive centers and resorts

Question 2: An SSI Professional must ____ to maintain

active status.

• complete the online renewal

• | Page

• all answers are correct
• affiliate with an active status SSI center
• pay the annual fee

CORRECT ANSWER : B. all answers are correct

Question 3: The Customer Loyalty Cycles describes the

process for:

• All answers are correct
• Selling equipment to customers
• Convincing customers to visit new dive sites
• Acquiring and retaining customers

CORRECT ANSWER : D. Acquiring and retaining

customers

Question 4: SSI was founded in 1970 by:

• Equipment manufacturers
• Dive retailers

• | Page

• The RSTC
• Amateur dive clubs

CORRECT ANSWER : B. Dive retailers

Question 5: What are the four components of the Diver

Diamond?

• Knowledge, Skills, Equipment, Experience
• Experience, Equipment, Commitment, Acquisition
• Skills, Equipment, Experience, Time
• Equipment, Experience, Travel, Retail

CORRECT ANSWER : A. Knowledge, Skills,

Equipment, Experience

Question 6: Which of the following is a benefit of

affiliating with a Dive Center/Resort?

• Access to marketing and student acquisition resources
• Access to equipment and training resources

• | Page

• Interactions with more-experienced instructors
• All answers are correct

CORRECT ANSWER : D. All answers are correct

Question 7: Local dive centers usually:

• Focus on traveling divers from other destinations
• Focus on training and developing a community of local

divers

• Have easy access to exciting open water dive sites
• Only provide continuing education programs

CORRECT ANSWER : B. Focus on training and

developing a community of local divers

Question 8: Resorts usually:

• Have no access to open water dive sites
• Focus on taking destination divers to exciting dive

sites