2024-2025 FBLA Business Etiquette Solved Papers - Questions with Complete Solutions How is a professional handshake still the professional standard? - Correct Answers ✅Demonstrates that you are polite, confident, and approachable.Why is direct eye contact so important? - Correct Answers ✅Establishes a good conversation by allowing you to understand a persons facial expressions and they know that you are paying attention.What are (2) instances in which handshakes are not appropriate? - Correct Answers ✅During a pandemic or illness, to prevent spread of germs by contact.Why is active listening important when meeting another person? - Correct Answers ✅Avoids confusion and makes the speaker feel heard/listened to.Why should you remember names quickly? - Correct Answers ✅This shows respect for the other person. People know when you don't know their names and may interpret this as a sign that you don't value them.Why is a first impression so powerful? - Correct Answers ✅It allows people to remember you and can change the course of an interaction. 1 / 3
2024-2025 FBLA Business Etiquette Solved Papers - Questions with Complete Solutions Avoid making _____ ________ about people you meet - Correct Answers ✅Value judgements Respect people's _______ _____ - Correct Answers ✅Personal space Why is it important to perform a self-assessment to improve your first impressions? - Correct Answers ✅Allows you to find flaws in your impressions that you can improve.Why is an initial introduction not the time to pursue a sale? - Correct Answers ✅The buyer doesn't know much about your product and they need to get to know you.Why should you choose words wisely to make a good, positive first impression? - Correct Answers ✅Inappropriate words (ie slang, profanity,) can make you seem less credible and immature.Avoid discussing - Correct Answers ✅Politics, religion, and other controversial topics Why is saying please and thank you so important? - Correct Answers ✅Shows that you are appreciative and polite. 2 / 3
2024-2025 FBLA Business Etiquette Solved Papers - Questions with Complete Solutions Why is acknowledging and introducing others important? - Correct Answers ✅It's essential for creating a positive, respectful, and collaborative atmosphere. Acknowledging people makes everyone feel valued and included, which encourages engagement and collaboration.Why can business card pushing a possible turn off to people?
- Correct Answers ✅People need to know who you are and
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get to know you in conversation first.Why is an engaging introduction that orients the audience to the topic important? - Correct Answers ✅Gives the audience a reason to listen to the rest of the speech.Why are clear, main points important in a speech? - Correct Answers ✅Avoids confusion and allows audience to understand the "why." To validate the speech, you must... - Correct Answers ✅Locate compelling supporting materials (evidence) Why is the conclusion/closure of a speech important? - Correct Answers ✅Allows the speaker to signal the end of a speech and also gives them one last time to reiterate the main points of their speech.