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SNCOA LDR-303S IMPROVING
ORGANIZATIONS QUESTI ONS WITH
CORRECT ANSWERS
Question : MSgt Ryan says, "This tool can help you recognize
which processes are useful and those that are not. It is used to find out the needs of a stakeholder."
MSgt Ryan's comment BEST explains which tool can be utilized to clarify and validate organizational problems?
Voice of the Customer
Common Mind Traps to Avoid Initial Assumptions - Understand the importance of standardizing successful processes. Learn different methods to standardize processes to prevent processes from reverting back to the old way of doing business by using tools such as the Lean Daily Management System.
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Identifying Causes & Solutions - Avoid identifying causes or solutions to the problem. This can be difficult to do, but if you allow yourself to think of causes or solutions this early on, it can bias your research and thought processes.
Lack of Team Diversity - Like minds think alike. It's best to have people from various backgrounds, experiences, and ranks to provide a diversity of thought to your problem solving efforts. Avoid groupthink and conformity bias. Do not be afraid to challenge status quos.
Addressing the Wrong Problem - Avoid problems that are based on biases, prior experience, opinions, faulty data, or concrete mental frameworks. This can cause you to chase a problem that doesn't exist.
Unclear Problem Statement - Avoid being vague in the problem you are addressing. Provide supporting data, details, and be clear when defining your problem. Ensure your problem statement does not include any causes or solutions to the problem.
Correct answer: Voice of the Customer
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Question : MSgt Green says, "This tool guarantees that
everyone is working together to meet the goals of their leadership."
MSgt Green's comment BEST explains which tool can be utilized to clarify and validate organizational problems?
Correct answer: Strategic Alignment and Deployment
(SA&D)
Question : Identifying openings in the marketplace, and
isolating tendencies that will improve your organization BEST describes which area of a SWOT analysis?
Correct answer: Opportunities
Question : To include timelines and have information
available from particular sources BEST describes which of the following well-designed (B-SMART) metrics
Correct answer: Measurable
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Question : This should not only help units evaluate their level
of mission readiness but should do so without causing additional burden to other unit processes.
This statement BEST describes which of the following tools that can be utilized to break down problems and identify performance gaps?
Correct answer: Key Performance Indicators & Metrics
Question : More data, tools, or other equipment on hand than
is required at the time BEST describes which type of waste?
Correct answer: Excessive Inventory
Question : This step is the most significant part of creating or
assessing a goal. The less you practice this step the more challenging it is to determine how long the goal should take to complete, or how to measure success.
This statement BEST describes which of the following steps of the SMART Goals criteria?