Smartsheet Support Glossary TEST BANK Latest

Smartsheet Support Glossary TEST BANK (Latest 2023 / 2024)

150 + Questions and Answers Included

• 509 Certificate

ANSWER: [SAML] 509 is a public key infrastructure and the certificate, in

SAML, is where this key is located. In practice, the only part of the certificate that matters is the public key. The public key is bound to a signing certificate in the metadata. The private key is securely held by the party that signs the XML message. For Smartsheet, this key allows us to authenticate the data being sent to us.

• Accelerator(s)

ANSWER: [Control Center] Pre-packaged deployments of SCC with mini- mal

engagement from Smartsheet Consulting team.

• Access Token

ANSWER: [Internal] a set of characters generated by a user's account that allows them to access the Smartsheet API. Used in the Authentication header

• Account

ANSWER: [Internal, OpsCon, Salesforce] A unique profile in Smartsheet as

defined by an email address. Accounts can be licensed users, non-licensed users, or free collaborators.

• Addition Leads

ANSWER: [Control Center] Other users other than the PMO Lead that can make

changes to the existing program or blueprints. These users do not need to be shared to the config sheet. 1 / 4

• Agile

ANSWER: [Connector, Product] Let's you view your issue on your Scrum or

Kanban board.

• API Client ID

ANSWER: [Product] The specific ID shown in OpsCon Grid Load Logs and other

resources (Kibana, Dev Tools, etc.) will help identify which applications are accessing/updating sheets. Also, see the API Client ID Report in Smartsheet to help as a reference.

8. API_RATE_LIMIT

ANSWER: [OpsCon] This sets the number of requests that can come in from the

user to an individual API App Server per minute. There is a fleet of 10 API App Servers and each one gets this rate limit. Requests will come into the fleet and in most cases, they go to a new server each time, but in some cases, they may be sent to the same server. This rate limit per server helps to ensure the users won't get clipped by the Rate Limits early. It is controlled by the Long value and the default is 100. Decreasing it below 100 has no effect and it should NOT be increased beyond 200.

• App Log / Client Errors

ANSWER: [OpsCon] These can be reviewed just as one would for

troubleshooting Smartsheet application errors. Switching the Session Type to REST will show only errors from the API.You can also switch between the Log Type for App Log (Smartsheet Server Side Errors) and Client Log (API Client Making Request Errors).

10. APP_DEVELOPER

ANSWER: [OpsCon] Determines if a user has the Developer Tools enabled on

their account. This is only necessary if someone will be creating third party apps 2 / 4

and will be implementing an OAuth flow. This is controlled by the Boolean value at either true or false. Default is false.

• Application Programming Interface (API)

ANSWER: [Product] The mechanism by which someone interacts with data

programmatically instead of via a mouse and keyboard.

• Approval Column

ANSWER: [Control Center] Column on the Intake sheet that marks the project as

approved and ready for SCC to provision. The Blueprint settings on the Config sheet state which column this is and what the value needs to be in order to be seen in SCC.

• Approval Value

ANSWER: [Control Center] The value in the Approval Column that will allow the

project to be available in SCC to be provisioned.

• Assertion

ANSWER: [Product] XML version of the work being done to authenticate

between SP and IdP; Contains packets of information that supply one or more statements made by a SAML authority

• Assertion Consumer Service URL (ACS)

ANSWER: [Product] the endpoint on our side that the customers IdP will send

information to. For Smartsheet, the ACS url

• Assignee

ANSWER: [Connector, Product] The person to whom the issue is currently

assigned.

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• Attribute (Claim)

ANSWER: [Product] Specific set of data within the XML (metadata or

assertion) that is being asked for (such as email address, persistent ID, or

given name) Smartsheet requires only two claims: the PersistentID (also known

as NameID) and the Email Address. Read more on them here.

• Attributes

ANSWER: [Product] The parts of the JSON object that label the pieces of data

being returned or sent in the body. Ex: In this object { "name" : "Mary" } the name is the attribute with Mary being the value

• Authentication Configuration (in OpsCon)

ANSWER: [OpsCon, Product] This is a section found in the Organization's

OpsCon page. Clicking this will take you into the organization's settings for authentication (logging in). In the part of this page with the same name, all login options will be shown and have a red X or a green checkmark. Checkmarks are enabled login options and red Xs are the options that will not be available to users

• Authorization (Auth)

ANSWER: [OpsCon, Product] a process by which verification is done to ensure

that someone is whom they claim to be

• Auto Approval

ANSWER: [Control Center] Also called "auto provisioning." In the UI, it's called "Automation." Auto Approval is managed in the SCC-Admin Permissions Database. This tool sets up a rule that when a row on the Intake Sheet meets the criteria of the rule, the project is automatically provisioned.

• Auto-Provisioned Domain

ANSWER: [OpsCon] "A setting that enables a domain (e.g. lbl.gov) to

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