Scripter - Genesys Cloud Exam Questions and Answers (Graded A)
Question : Data type "Hello World"?
Number, Boolean, string, char Correct answer: Ans: Char
Question : Identify Built in Variable name from below
options?Correct answer: https://help.mypurecloud.com/articles/built- in-script-variables/
[ex. Agent Name, Call duration, Queue name]
Question : Where can we share scripts select correct answers
from below list?
Correct answer: Export scripts from Org A
Import them into Org B to share across organizations.
Question : How to add present and previous month current
bill so that it can be displayed together as a one if both of them are stored in STRING data type separately?
Correct answer: convert each to number and add using
dynamic number data type
Question : Using ____action we can pass flow data to screen
pop from call flow?
Correct answer: Set screen pop
Question : Select the correct sequence from below list to
create contact list addition manually?
Correct answer: Navigate to Scripts -> click Create button ->
Enter name -> under Select A Template click Blank Script -> On the toolbar click the Script menu -> click Script Properties -> right side, expand Outbound -> turn On -> click Contact List -> Select the required contact list to add -> From the toolbar add Contact List Form component -> save and publish the script
Question : Select correct sequence from below list to create
component template?
Correct answer: Navigate to Scripts -> select a script -> select
the component or container -> On right pane click on Create Component button -> type name/description in Name/Description field -> click Create button
Question : Select correct sequence from below list to create
script template?
Correct answer: Navigate to Scripts -> select a script -> On
toolbar click Script menu -> click Script Properties -> select Create Template From Script -> type name/description in Name/Description field -> click Create Template button
Question : What is unsaved changes load time option?
Correct answer: 6 minutes
Question : Script Error
Correct answer: Validation
Question : T or F
Unsaved script restore
Correct answer: True
Question : T or F
Callback once scheduled can be done before maximum of 30 days
Correct answer: True
Question : In preview mode, how is customer name written
for an outbound call?
Correct answer: [ customer name ] - single square bracket
Question : In script editor, how is customer name written? {{
.customername}}
