SCOM 123 JMU Exam 1 Questions with Complete Solutions (Latest 2025) Ethics - Correct Answers ✅a system for judging moral correctness by using an agreed-upon set of standards to determine what constitutes right and wrong behavior.Communication Competence Model - Correct Answers ✅Engaging in communication that is perceived to be both effective and appropriate in a given context.Interactive Model - Correct Answers ✅The addition of feedback clearly indicates that communication is not a one- way but a two-way process. Receivers are actively involved in the process. Receivers become senders, and senders become receivers of messages. Fields of experience( cultural background, ethnicity, geographic location, extent of travel, and general personal experiences of life) is also involved.Communication as a process - Correct Answers ✅Communication is a transactional process of sharing meaning with others.Theory of Feedback - Correct Answers ✅Feedback is the receiver's verbal and nonverbal responses to a message. The absence of feedback is a serious flaw because all of us constantly adjust our communication with others based on the feedback we receive. 1 / 2
SCOM 123 JMU Exam 1 Questions with Complete Solutions (Latest 2025) Types of Noise - Correct Answers ✅all noise beyond the original source divert our attention from the message sent by a source. There are physiological noises(sweaty palms), psychological noise(biases), semantic noise (TTYL and not understanding its meaning) Relationship dimension of messages - Correct Answers ✅how that message defines or redefines the association
between individuals. Example: student says "Professor
Tillson, I didn't like your test" the other says "Hey Tillson, your test sucks" these are the same content but they have different messages. The first is way more respectful. This is why text messages and emails can be hard to understand because there are no verbal cues.Constructive Communication Climate - Correct Answers ✅the emotional atmosphere, the pervading or enveloping tone that we create by the way we communicate with others.It is composed of a pattern of openess, or a willingness to communicate, and a pattern of supportiveness, or a confirmation of the worth and value of others and a willingness to help others succeed. Openness AND SUPPORTIVENESS are we-oriented, whereby our individual agendas are secondary to the relationship group or organizational agenda.Communication is a cure all - Correct Answers ✅relationships can't always be fixed by better communication. Communication is a very important tool.
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