Rutgers Intro to Management Exam #2 Latest Update 2024-2025 200 Questions and 100% Verified Correct Answers Guaranteed A+
3. Observable Employee Behaviors (Aon Hewitt) - CORRECT ANSWER: Say
Stay Strive
- Key Activities Coordinated by the Human Resources (HR) Function - CORRECT
ANSWER: -Recruitment & Selection
-Training and Development -Performance Appraisal & Feedback -Compensation and Benefits -Employee Relations
artifacts - CORRECT ANSWER: includes things that can be observed in the
organization
Assumptions - CORRECT ANSWER: the underlying, taken-for-granted, & usually
unconscious thoughts of members of the organization that determine perceptions, thought processes, feelings and behaviors. ROOT
Autonomy - CORRECT ANSWER: the extent to which the employees is allowed to
make choices about scheduling and how best to perform tasks
Balanced Score - CORRECT ANSWER: (Kaplan & Norton) provides focus on
financial/non-financial objectives described in (4) perspectives:
-financial -customer -internal processes -organizational
Broader the span of control.. - CORRECT ANSWER: more direct reports
Business Assessment - CORRECT ANSWER: evaluates both business results & how
well key business processes are managed
Business Improvement Methods & Tools - CORRECT ANSWER: managers use proven
methods & tools to improve the performance of their organizations
Business Measurement, Assessment, & Evaluation - CORRECT ANSWER: managers
use measurements & assessments to help them evaluate the performance of their organizations
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Business Process Management (BPM) - CORRECT ANSWER: an underlying
framework for understanding the inter-related activities performed in an organizations
Centralized Organizational Structure - CORRECT ANSWER: most decisions are made
by the senior executives at the top of the organization
Character Traits Leadership Theory - CORRECT ANSWER: 3 traits seem to
differentiate people in leadership roles
- physical energy
-high intelligence -prosocial influence
Charismatic Leadership - CORRECT ANSWER: influences others through an engaging
persuasive & attractive personality
Compensation & Benefits - CORRECT ANSWER: a program & process for providing competitive pay & other incentives to employees in support of the organization's goals, strategy & values
Contingency Factors: - CORRECT ANSWER: pre-conditions for the model to be predictive
Contingency Leadership Theory - CORRECT ANSWER: (Fred E. Fiedler) deals with the leader's situation
Cross Functional Teams - CORRECT ANSWER: made up of members of multiple
groups who are assembled with ongoing responsibility for managing a key activity of the organization
Customer Focus - CORRECT ANSWER: create superior value for the customers based
on an understanding & commitment to economically delivering customer requirements better than competitors
Decentralized Organizational Structure - CORRECT ANSWER: many decisions are
delegated to lower levels of management with those managers accountable for the consequences of their decisions
Delegation of Authority - CORRECT ANSWER: ultimate authority for decision rests with the shareholders of the business
Development - CORRECT ANSWER: preparing employees to take on additional
responsibilities for future roles or expanded responsibilities in their current role
Dimensions of Culture - CORRECT ANSWER: content, consensus, intensity of feelings
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