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RUTGERS INTRO TO MAN AGEMENT
EXAM #2 QUESTIONS WI TH CORRECT
ANSWERS
Question : What is Job Design?
Correct answer: Creating jobs in an organization that can be
done effectively and efficiently while providing meaningful work for the employee
Question : What are the Hackman and Oldham Job
Characteristics?
Correct answer: skill variety, task identity, task significance,
autonomy, feedback
Question : What is Organizational Structure?
Correct answer: The grouping together of jobs into work
groups, the delegation of authority and responsibility within an organization, and the formal reporting of employees to supervisors
Question : What is Functional Structure?
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Correct answer: Groups jobs that require similar skills and
experience together into a single work group reporting to the leader of the organization - Finance, operations, marketing, research, and administrative divisions
Question : What is Divisional Structure?
Correct answer: Groups jobs together with people of diverse
skills and experience who collectively focus on either providing specific products, or serving specific groups of customers, or serving specific geographical areas - Either product-, customer-, or geographic-based divisions
Question : What is Matrix Structure?
Correct answer: Groups jobs together simultaneously by
function and by division
Question : What is Delegation of Authority in incorporated
business?
Correct answer: In incorporated business means, ultimate
authority for decisions rests with the shareholders of the business
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Question : What is a Centralized Organizational Structure?
Correct answer: Most decisions are made or approved by the
board of directors
Question : What is a Decentralized Organizational Structure?
Correct answer: Many decisions are delegated to lower levels
of management with those managers being held accountable
Question : What is Span of Control?
Correct answer: The number of direct reports assigned to a
manager
Question : What are Levels of Hierarchy?
Correct answer: The number of managerial levels in an
organization
Question : What are Liaisons?
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Correct answer: Individuals appointed with the responsibility
to coordinate the activities of their group with the activities of one or more other groups
Question : What are Task Forces?
Correct answer: Members of multiple groups who are
assembled to address a specific need for coordinations
Question : What are Cross Functional Teams?
Correct answer: Members of multiple groups who are
assembled with ongoing responsibility for managing a key activity of the organization
Question : What are Integrating Roles?
Correct answer: Individuals that in addition to their other
responsibilities are charged with being coordinator of activities with other groups