Publix Deli ROI Studyguide Latest 2024 Update With Questions and Verified Correct Answers Guaranteed Success
FIFO - CORRECT ANSWER: First In First Out; product rotation.
How often should floors and drains be cleaned? - CORRECT ANSWER: Nightly
How often should the cutting gloves be cleaned? - CORRECT ANSWER: Every four
hours.
In which order should the three compartment sinks be set up? - CORRECT ANSWER:
Wash, Rinse and Sanitize
Proper mechanics when lifting and lowering objects: - CORRECT ANSWER: 1. Get firm footing and keep your feet wider than shoulder width. 2. Let your legs do the work by pushing up or down slowly or smoothly. 3. Maintain your spines natural curve. 4. Grip the item firmly and hold it close to your body, staying within the safe work zone.
Review the opening procedures for the department: - CORRECT ANSWER: 1. Turn on the lights and equipment 2. Check special orders and make plans to fulfill them. 3. Set up service area *sinks* *slicers* *display cases* 4. Open all workstations. 5. Check signs, labels, and pricing. 6. Clean front and back of case windows and all counters. 7.Stock supplies, workstation, and hand-washing sinks. 8. Complete Proactive Walk
Shelf life - CORRECT ANSWER: Time between when a product was made and it's
expiration date
The meat bologna recipe consists of 80% ______ and 20% _______? - CORRECT
ANSWER: beef/pork
Three characteristics of effective workspace organization: - CORRECT ANSWER: 1.Physical layout (Dept., workstations, equipment placement & supplies)
- Workflow (moving from point A to Z smoothly & quickly to optimize productivity)
- Speed (way we react to customers' needs)
What are the five steps of customer service? - CORRECT ANSWER: 1. Greet the
customer. 2. Suggestive Sell 3. Slice, show and offer 3. Companion Sell 4. Send them to another department 5. Gracious close
What are the steps to proper hand washing? - CORRECT ANSWER: Wet hands, apply
soap, briskly rub hands for twenty seconds, scrub finger tips and between fingers, rinse forearms and hands, dry forearms and hands with paper towel, turn off water with paper towel, discard towel.
- / 1