PHOENIX FIRE DEPARTMENT RECRUIT STUDY GUIDE
PACKET 2024-2025 QUESTIONS AND ANSWERS;(ACE IN
THE TEST 100%)
Who is the Phoenix Fire Chief?Mike Duran (pg. 3) Who is IAFF Local 493 President?Bryan Willingham (pg. 3) What are the five most important focus areas for a Phoenix Firefighter?Safety Professionalism Teamwork Respect Personal Development (pg. 3) Phoenix Fire Department mission statement?The Phoenix Fire Department is committed to providing the highest level of customer service and resources to our community and members. We save lives and protect property through fire suppression, emergency medical and transportation services, all-hazards incident management, and community risk reduction efforts. (pg. 4) Phoenix Fire Department vision statement?As an innovative and data-driven leader in the International Fire Service, the Phoenix Fire Department will continue to evolve with the modern world. We remain committed to delivering customer service excellence to our communities through pride and professionalism. We will honor our diversity and inclusion while striving to improve the well- being of our Fire Department family, respecting our past while planning for the future. (pg. 4) Phoenix Fire Department motto?Prevent Harm, Survive and Be Nice (pg. 4) When was the Phoenix Fire Department Established?1886 (pg. 5) How many organizational values are there for the Phoenix Fire Department? 1 / 3
10 (pg. 6) What are the Phoenix Fire Department organizational values? (Give 3) Pride and Ownership Customer Service Excellence Teamwork Communication Integrity and Professionalism Diversity and Inclusion Safety and Prevention Total Wellness Honor and Respect Progressive and Innovative (pg. 6) The Phoenix Fire Department incorporates many values which include? (Give 3) Safety Service Excellence Integrity Professionalism Communication Teamwork Respect (pg. 8) How many cornerstones does the Phoenix Fire Department have?
- (pg. 8-11)
What is cornerstone 1?Make the Commitment (pg. 8) What is cornerstone 2?Be Accountable (pg. 9) What is cornerstone 3?Be Self-Disciplined (pg. 9-10) What is cornerstone 4?Be a Responsible Leader (pg. 10) What is cornerstone 5?Maintain a Positive Environment (pg. 11) 2 / 3
What is cornerstone 6?The RBO Process (pg. 11-12)
- behaviors practiced by all Phoenix Fire Department member?
- minutes (pg. 18)
- / 3
Consideration Discretion Acceptance Unity (pg. 11) What Does RBO mean?Relationships By Objective (pg. 11) What is the PFD WAY?The PFD WAY is the philosophy of the Phoenix Fire Department and describes what is expected of every member regardless of rank (pg.8) The Phoenix Fire department highest priority is?Service Excellence (pg. 13) Phoenix Firefighters operate in a safety cycle that has 3 specific stages. What are they?pre-Incident, Incident, and Post-Incident (pg. 13) We will risk our lives a little, in a calculated manner, to save Savable property (pg. 14) We will risk our lives a lot, in a calculated manner, to save Savable lives (pg. 14) We will not risk our lives at all, for lives or property that are Already Lost (pg. 14) When did the Phoenix Fire Department adopt the responsibility of providing Emergency Medical services?1980 (pg. 18) In most cases it takes crews how long to reach scenes of emergency's