Ops Exam 1 Review / Actual Questions & Verified Answers,
2025 / 2026.
Quiz____?Many of the businesses sell combination of products and services. - Answer✓✓ True Quiz____?Usually it is easier to manage service operations, as many services do not have any tangible component. - Answer✓✓ False Quiz____?Operations managers have to ensure getting sufficient amount of supplies. This is one of the system design decisions. - Answer✓✓ False Quiz____?The concept of lean production evolved before mass production. - Answer✓✓ False Quiz____?Page 1 of 25 1 / 3
Competitive pressure and increasing globalization are among the key drivers that impact an organization's supply chain decisions. - Answer✓✓ True Quiz____?The "Fast-Pass" program at Disney may help the company to have better customer satisfaction as well as higher revenue. - Answer✓✓ True Quiz____?In the portion of video on Honda, one person was repeatedly closing a car door and was taking measurements. What was the purpose this exercise?- Answer✓✓ Quality control for consistency Quiz____?It is important to distinguish between consumer customers and business customers. - Answer✓✓ True Quiz____?Among strategies functional strategies are at the top-most level. - Answer✓✓ False Quiz____?Page 2 of 25 2 / 3
It is critical to have some order winning attributes in the products and/or services sold by an organization. - Answer✓✓ true Quiz____?Once an order winning feature is incorporated a firm can rest assured that it is going provide competitive edge permanently. - Answer✓✓ false Quiz____?UPS is a good example of competing on response. - Answer✓✓ true Quiz____?A small dairy in the Shenandoah Valley area uses 250 hours of labor to produce 6,000 gallons of milk on a monthly basis. Assume labor cost is $8 per hour. The daily consumption of cow feed costs $50. The yearly leasing cost for the facility is $6,000. Other expenses (misc. items) cost $1,000 per month. Use 30 days in a month in your calculation.The multi-factor productivity (in gallons of milk / dollar spent) of this dairy is - Answer✓✓ 1.2 Quiz____?A small dairy in the Shenandoah Valley area uses 250 hours of labor to produce 6,000 gallons of milk on a monthly basis. Assume labor cost is $8 per hour. The daily consumption of cow feed costs $50. The yearly leasing cost for the facility is $6,000. Other expenses (misc. items) cost $1,000 per month. Use 30 days in a month in your calculation.The labor productivity (in gallons of milk / hour of labor) is - Page 3 of 25
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