NPSP EXAM: NONPROFIT CLOUD

NPSP EXAM: NONPROFIT CLOUD

IMPLEMENTATION STRATEGIES AND BEST

PRACTICES (ACTUAL 2025/2026) QUESTIONS

AND ANSWERS.

• basic phases to a SF Implementation - <>>-Plan

& Prepare -Setup & Customize -Test & Deploy SF -Drive Adoption -Continuously Improve

Trailhead Uses - <>>Resource of learning Salesforce Groups of modules that provide guided learning paths Learning paths for every role Trail Tracker by Trailhead app guides staff on their journey

AppExchange Uses - <>>SF store with over 5k solutions customized for Salesforce Lightning Components, Lightning Data, Bolt Solutions, consulting partners, developers Peer reviews of apps and SI partners 1 / 2

What is safe to develop in Production? - <>>Dashboards and reports, email templates, user management

Plan & Prepare: What general roles should be on the team? -

<>>-Executive Sponsor -Business Process Owner -System Admin -Data Analyst -Champion/Power-User

What are the two most widely used implementation approaches? - <>>-Waterfall -Agile

Describe waterfall implementation - <>>- traditional, phased, sequential

• everything planned up front
• requirements collected in detail before implementation
• outcome determined at the beginning

Describe agile implementation - <>>- iterative

• build and deliver small units of functionality and revisit and

refine them with each cycle

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