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NHA CBCS CERTIFICATI ON
GRADED A+
Question 1: Which of the following is considered the final
determination of the issues involving settlement of an insurance claim?
CORRECT ANSWER: Adjudication
Question 2: A form that contains charges, DOS, CPT
codes, ICD codes, fees and copayment information is called which of the following?
CORRECT ANSWER: Encounter form
Question 3: A patient comes to the hospital for an
inpatient procedure. Which of the following hospital staff members is responsible for the initial patient interview, obtaining demographic and insurance information, and documenting the chief complaint?
CORRECT ANSWER: Admitting clerk
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Question 4: Which of the following privacy measures
ensures protected health information (PHI)?
CORRECT ANSWER: Using data encryption software
on office workstations
Question 5: Which of the following planes divides the
body into left and right?
CORRECT ANSWER: Sagittal
Question 6: Which of the following provisions ensures
that an insured's benefits from all insurance companies do not exceed 100% of allowable medical expenses?
CORRECT ANSWER: Coordination of benefits
Question 7: Which of the following actions should be
taken first when reviewing a delinquent claim?
CORRECT ANSWER: Verify the age of the account
Question 8: Which of the following is the advantage of
electronic claim submission?
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CORRECT ANSWER: Claims are expedited
Question 9: Which of the following components of an
explanation of benefits expedites the process of a phone appeal?
CORRECT ANSWER: Claim control number
Question 10: The standard medical abbreviation ECG
refers to a test used to assess which of the following body systems?
CORRECT ANSWER: Cardiovascular system
Question 11: Which of the following actions by a billing
and coding specialist would be considered fraud?
CORRECT ANSWER: Billing for services not provided
Question 12: The >< symbol is used to indicate a new and
revised test other than which of the following?
CORRECT ANSWER: Procedure descriptors
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Question 13: On the CMS-1500 claim form, blocks 14
through 33 contain information about which of the following?
CORRECT ANSWER: The patient's condition and the
provider's information
Question 14: Which of the following includes procedures
and best practices for correct coding?
CORRECT ANSWER: Coding Compliance Plan
Question 15: When completing a CMS-1500 paper claim
form, which of the following is an acceptable action for the billing and coding specialist to take?
CORRECT ANSWER: Use Arial size 10 font
Question 16: A participating Blue Cross/Blue Shield
(BC/BS) provider receives an explanation of benefits for a patient account. The charged amount was $100. BC/BS allowed $80 and applied $40 to the patient's annual deductible. BC/BS paid the balance at 80%. How much should the patient expect to pay?