NCAR New Gen 2024/2025: Questions With Answers
What vehicle materials can you choose to send directly to customers through the NCAR tool? Right Ans - CPO Benefits Digital brochure Manuals & Guides Competitive Comparison What additional details are available for a CPO vehicle on an inventory card?Right Ans - CARFAX Vehicle History Report™ Vehicle inspection Mileage NCAR displays the past ______ days of activities Right Ans - 30 How can you use the NCAR tool to help increase customer satisfaction?Right Ans - Personalizing the features customers want to see at Delivery Playing informational and how-to videos Accessing vehicle inventory in real time Displaying competitive comparison information Where on the NCAR dashboard is the Sales Tools drop-down menu located?Right Ans - Upper right What is the first NCAR prompt after selecting a customer? Right Ans - Select a vehicle What NCAR resource includes a drop-down menu called Media Library?Right Ans - Sales Tools One component of the Delivery Readiness step of the NCAR process is ______.Right Ans - Confirming a full tank of gas or battery charge What is the first step in the NCAR Sales and Delivery process? Right Ans - Consultation Which three components make up the Delivery step of the NCAR process?Right Ans - Schedule First Service Appointment Feature Presentation
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