NUR 2356 Multidimensional Care I
Multidimensional Care 1 Exam 1
Question:
Therapeutic Responses & Techniques
Answer:
- Active Listening
- Cultural competence
- Don't interrupt
- Veracity
- Fidelity
- Establishing Trust
- Being Assertive
- Restating, Clarifying, and Validating Messages
- Interpreting Body Language and Sharing Observations
- Exploring Issues
- Using Silence
- Summarizing the Conversation
- / 4
Question:
Why incident reports?
Answer:
Lessen future risks Medication errors Needle sticks Falls
Question:
Non therapeutic responses & Techniques
Answer:
-Asking Too Many Questions
- Asking Why
- Fire-Hosing Information
- Changing the Subject Inappropriately
- Failing to Probe
- Offering Advice
- Providing False Reassurance
- Stereotyping
- Using Patronizing Language
- / 4
Question:
Opened questions
Answer:
- specify a topic to be explored, but phrase it broadly to encourage the
patient to elaborate
Question:
Closed ending questions
Answer:
- those that can be answered with a "yes," "no," or other short, factual
answer.
Question:
Barriers of communication will
Answer:
discourage the client from sharing information openly with the nurse.
- / 4
Question:
Barriers of communication
Answer:
- Asking too many questions
- Offering advice
- Changing the subject
- Expressing approval or disapproval
- Providing false reassurance
- Stereotyping
- Using patronizing language
Question:
Communication with visual, hearing, speech and cognitive patients
Answer:
- Be positive and patient
- Provide forms of nonverbal communication
- Use gestures
- Use short sentences when communicating
- Be concrete and specific
- Call client by name
- Minimize environmental noise
- Face the client when speaking
- / 4