MHA 702 EXAM 1 Qs And As

MHA 702 EXAM #1 (2023/2024) – Q’s And A’s HR is employment office Correct Ans - -This relieved managers of the responsibility for hiring employees -This freed up managers' time as organizations expanded Correct Ans - he need for employees required increasing amounts of time supervisors became the first Personnel Managers Correct Ans - true responsibility for payment was assigned to a Paymaster Correct Ans - true what is paymasters called Correct Ans - payroll payroll is commonly what Correct Ans - outsourced what is included in payroll Correct Ans - workers compensation, retirement, and more The National Labor Relations and Wagner Acts expanded opportunities for Correct Ans - for employees to form unions true Correct Ans - HR provides services that free up the time of employees in other departments Because HR does not generate revenue, it is often regarded as being second class Correct Ans - true HR managers are often paid Correct Ans - less that organizational peers what was personnel referred as> Correct Ans - HR 1 / 2

• The CEO is preferred because: Correct Ans - This strengthens the HR Department -Preserves independence-Limits conflicts of interest- Avoids inter-departmental conflict • HR typically reports to: Correct Ans - -Chief Executive Officer (CEO) -Chief Operating Officer (COO) Line vs. Staff Correct Ans - Staff: groups of employees who perform the work of a given department of unit or those that help the line units achieve objectives

Line: thosefaclitate for accomplishing the objectives of the organization

line Correct Ans - • Line creates product and generates revenue • Line departments perform the work of an organization staff Correct Ans - • Staff departments facilitate the work of an organization • Staff helps line departments to operate • Staff rarely generates revenue staff departments include Correct Ans - housekeeping, finance, environmental services and maintenance

• Chain of Command Correct Ans - • Starts with lowest person,

often performing a simple job or task • Reports to a supervisor• Authority limited to department or persons directly supervised• Each supervisor reports to a higher level manager• Eventually, the chain ends with the CEO

• Human Resources Correct Ans - HR has no authority over any

employees outside of its departmental boundaries The HR department exists to provide advice, guidance, assistance, and whatever other services may be deemed appropriate according to the mission of the organization and the needs of other departments Correct Ans - true

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