MGT 350 EXAM 2 Russell UNCW Latest Update 2025-2026 Exam 200 Questions with 100% Verified Correct Answers Guaranteed A+
- steps in the basic process of managing organizational change outlines by KURT
LEWIN -CORRECT ANSWER: Unfreezing
Changing Refreezing
Administrative Model - CORRECT ANSWER: Vague problem and goals
Condition of uncertainty Limited information about alternatives and their outcomes Satisfying choice for resolving problem using intuition
Affirmative Action - CORRECT ANSWER: Requires employers to take positive steps to guarantee equal employment opportunities for people of protected groups, proactive
Age (not ok to ask) - CORRECT ANSWER: Applicants specific age
When the applicant graduated from high school
Age (ok to ask) - CORRECT ANSWER: If the applicant is over 18
Agreeableness - CORRECT ANSWER: I am kind and sympathetic
I have a good word for everyone I never insult people
Analytic style - CORRECT ANSWER: Managers prefer complex solutions based on a lot of data. 1 / 3
Baby Boomers - CORRECT ANSWER: share a "corporate memory" that is invaluable to organization but they stay in the workforce longer, bumping up the average age of the workforce, mid 1940-1960/1964
Behavioral style - CORRECT ANSWER: Managers with a deep concern for others
Big Five Personality factors ******** - CORRECT ANSWER: Extroversion
Neuroticism (low emotional stability Agreeableness Openness to New Experiences Conscientiousness
Bounded rationality - CORRECT ANSWER: People have limits or boundaries on how
rational they can be, can't see the whole picture
Brainstorming - CORRECT ANSWER: tendency of people in groups to suppress
contrary opinions, free-flowing
Centralization - CORRECT ANSWER: decision authority is located near the top of the organization.
Certainty - CORRECT ANSWER: situation in which all info is fully available
Chain of command - CORRECT ANSWER: unbroken line of authority that links all ind.in the organization and specifies who reports to whom.
Changing - CORRECT ANSWER: occurs when individuals experiment with new
behavior and learn new skills to be used in the workplace. This process is sometimes 2 / 3
known as intervention, during which the change agent implements a specific plan for training managers and employees
"the intervention stage when change agents teach people new behaviors and skills and guide them in using them in the workplace"
Citizenship (not ok to ask) - CORRECT ANSWER: If the applicant is a citizen of another country
Citizenship (ok to ask) - CORRECT ANSWER: If the applicant has a legal right to work in the United States
Civil Rights Act
(Equal Opportunity/Discrimination Laws) - CORRECT ANSWER: 1991 Provides for
possible compensatory and punitive damages, plus traditional back pay, for cases of intentional discrimination brought under Title VII of the 1964 Civil Rights Act. Shifts the burden of proof to the employer.
Civil Rights act, Title VII - CORRECT ANSWER: 1964 Prohibits discrimination in
employment on the basis of race, religion, color, sex, or national origin.
Classical Model - CORRECT ANSWER: Clear-cut problem and goals
Condition of certainty Full information about their outcomes Rational choice by individual for maximizing outcomes
Coercion - CORRECT ANSWER: A crisis exists
Initiators clearly have power other implementation techniques have failed.
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