CBCI - GPG Glossary of Terms and Exam Activity or activities Answer- One or more tasks undertaken by, or for an organization, that produces or supports the delivery of one or more products and services.Analysis (PP3) Answer- The Professional Practice within the business continuity management lifecycle that reviews and assesses an organization to identify its objectives, how it functions and the constraints of its operating environment.Audit Answer- A systematic, independent and documented process for obtaining evidence and evaluating it objectively to determine the extent to which the criteria are fulfilled.Business Continuity (BC) Answer- The capability of the organization to continue delivery of products or services at acceptable pre-defined levels following disruptive incident.Business continuity management Answer- A holistic management process that identifies potential threats to an organization and the impacts to business operations those threats, if realized, might cause, and which provides a framework for building organizational resilience with the capability of an effective response that safeguards the interests of its keystakeholders, reputation, brand and value-creating activities.Business Continuity Management (BCM) Lifecycle Answer- The ongoing cycle of activities of the business continuity programme, that build organizational resilience.Business Continuity Management System (BCMS) Answer- Part of the overall management system that establishes, implements, operates, monitors, reviews, maintains and improves business continuity.Business continuity plan (BCP) Answer- Documented procedures that guide organizations to respond, recover, resume, and restore to a pre-defined level of operation following disruption.Business continuity programme Answer- The ongoing management and governance process supported by top management and appropriately resourced to implement and maintain business continuity management.Business continuity requirements Answer- The time frames and resources, and capabilities necessary to continue to deliver the prioritised products, services, processes, and activities following a disruption. 1 / 2
Business impact analysis (BIA) Answer- The process of analysing activities and the effect that a business disruption might have upon them.Competence Answer- The ability to apply knowledge and skills to achieve intended results.Continual improvement Answer- A recurring activity to enhance performance.Crisis Answer- A situation with a high level of uncertainty that disrupts the core activities and/or credibility of an organization and requires urgent action.Design (PP4) Answer- The Professional Practice within the business continuity management lifecycle that identifies and selects appropriate solutions to determine how continuity can be achieved in the event of an incident.Embedding (PP2) Answer- The Professional Practice that defines how to integrate business continuity awareness and practice into business as usual activities.Exercise Answer- The process to train for, assess, practice, and improve performance in an organization.Implementation (PP5) Answer- The Professional Practice within the business continuity management lifecycle that implements the solutions agreed in the Design stage. It also includes developing the business continuity plans and a response structure.Incident Answer- A situation that might be, or could lead to, a disruption, loss, emergency or crisis.Interested party Answer- A person or organization that can affect, be affected by, or perceive themselves to be affected by a decision or activity.Invocation Answer- The act of declaring that an organization's business continuity arrangements need to be put into effect in order to continue delivery of key products or services.Maximum acceptable outage (MAO) Answer- The time it would take for adverse impacts, which might arise as a result of not providing a product/service or performing an activity, to become unacceptable.Maximum tolerable period of disruption (MTPD) Answer- The time it would take for adverse impacts, which might arise as a result of not providing a product/service or performing an activity, to become unacceptable.Minimum Business Continuity Objective (MBCO) Answer- The minimum level of services and/or products that is acceptable to the organization to achieve its business objectives during a disruption.Organisation Answer- The person or group of people that has its own functions with responsibilities, authorities and relationships to achieve its objectives.
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