WGU C202 Managing Human Capital - study guide
2024/25
What does Policies do? - ANSWER They are "what we do" What are mandatory benefits? - ANSWER By law they are offered from the employer.ex. Worker's Compensation, COBRA, Social Security Vietnam Era Veterans Readjustment Assistance Act of 1978 - ANSWER Prohibits discrimination against veterans that are returning back from deployment, including Vietnam era, disabled, and active duty.What are Procedures? - ANSWER They are "how we do it" Explain why employee handbooks protect both the employer and employee? - ANSWER Documents all the Human Resource Management (HRM) policies and procedures.Employees can become familiar with their rights and what the policies and procedures are. 1 / 3
What are some uses and outcomes to Job Analysis? - ANSWER Job Description, Person Specification, Selecting Applicants, and Develop performance evaluation tools.What is Job Analysis? - ANSWER The systematic process of gathering and interpreting information about the essential duties, tasks, and responsibilities of a job.It also gathers information about the context within which the job in performed.Employee performance goals and results should be tied to organizational strategies, values, and objectives, AND based on what? - ANSWER Job Analysis What are 4 benefits of setting goals with employees? - ANSWER
- Focus attention on objectives
- Increase efforts to achieve objectives
- Persist in setbacks
- Develop strategies to deal with challenges and to reach goals.
- Counseling - makes employee aware
- Written Warning - outlines problem and gives expectation
- Suspension without pay
- Termination
- Not communicating performance plan
- Lack of accountability from employee/employer 2 / 3
What are the 4 progressive discipline steps? - ANSWER
What are 3 common performance management obstacles? - ANSWER
- Human Bias and errors
- Task Identity
- Task significance
- Autonomy
- Task Feedback
- / 3
What is Job Design? - ANSWER Used to fulfill needs for employees through motivations and job efficiency.What does SMART stand for? - ANSWER Specific Measurable Attainable Results Focused Time Bound What are the 5 job characteristics from the Job Characteristics Model? - ANSWER 1. Skill Variety
Job characteristic model is defined as... - ANSWER The job characteristic model proposes that objective characteristic of the job leads to job satisfactions for employees.What is Succession Management and Planning? - ANSWER Process of identifying and developing new leaders who can replace old leaders when they retire or move to another position.Succession Planning is to develop an internal candidate to fill a key position.