HRT 101 CH 2,3: SECTION 2 Questions
and Verified Answers, 100% Guarantee Pass (Latest 2025) The executive committee of a hotel is - Correct Answers ✅made up of key associates who head major departments The ultimate responsibility and authority of running a hotel rests with - Correct Answers ✅the general manager Which of the following would NOT be considered a hotel department? - Correct Answers ✅A. Rooms division
- Front office
- Property management system
- food and beverage
C The front office, housekeeping, security and communications all fall under what department? - Correct Answers ✅Rooms division The area of a hotel most often described as the nerve center or hub of a hotel is the - Correct Answers ✅front office 1 / 2
HRT 101 CH 2,3: SECTION 2 Questions
and Verified Answers, 100% Guarantee Pass (Latest 2025) The basic functions of the front office include all of the
following EXCEPT: - Correct Answers ✅A. reviewing
previous nights ADR and occupancy
- reviewing arrivals and departures
- staffing and scheduling
- maintaining sales records
- / 2
D When selling rooms a front desk associate might try to upsell.This means - Correct Answers ✅suggestively selling the features of a larger room, a higher floor or perhaps a better view The more common name for a guests account is - Correct Answers ✅folio Guest folios are typically managed by - Correct Answers ✅hotel property management system Special hotel accounts for a company that has established credit with a hotel are called - Correct Answers ✅city ledger