HFMA CRCR Study EXAM QUESTIONS AND ANSWERS 100% SOLVED (Newest 2025) Pre-Service patient experience - Correct Answers ✅Scheduling, Pre-reg, insurance verificaiton, pre-certification, price estimation, financial counseling, cashiering (scheduled patients) Time of service patient experience - Correct Answers ✅Arrival, validation and activation, financial clearance, patient care delivery, clinical documentation and revenue recognition, case/referral management. (scheduled and unscheduled patients) Post-service patient experience - Correct Answers ✅Claim processing, remittance processing, denial processing, payer payment analysis, third-[arty follow up, customer service, self-pay collection, collection agency. (after patient discharge) Healthcare dollars and sense - Correct Answers ✅Name
given to ID 3 HFMA revenue cycle initiatives: Financial
counseling, price transparency, and medical account resolution Price transparency best practice - Correct Answers ✅ACA allows for open market insurance with clear pricing info.Patient needs price transparency in healthcare and a consumer guide with pricing information (1.2) 1 / 2
HFMA CRCR Study EXAM QUESTIONS AND ANSWERS 100% SOLVED (Newest 2025) Consents are signed as part of the post-service process, true or false? - Correct Answers ✅False In what manner do case managers assist revenue cycle staff?
- Correct Answers ✅By providing assistance with written
- Coordinate the resolution of bad debt accounts with a law
- Establish policies and ensure that they are followed
- Coordinate account resolution activities with business
- Report back to credit bureaus when an account is resolved
- Correct Answers ✅A. Coordinate the resolution of bad
- Referrals
- / 2
appeals to health plans related to utilization and other care issues True or false? The patient is scheduled and registered for service is a time-of-service activity - Correct Answers ✅False-the patient is scheduled and registered prior to the time of service Which option is NOT a HFMA best practice?
firm
affiliates
debt accounts with a law firm Which option is NOT a specific managed care requirement?