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GUIDEWIRE CLAIM CENT ER
PROFESSIONAL EXAM FU LLY
SOLVED
Question : What does an end user need to access a GW
app
Correct answer: A supported web browser and a valid
username and password
Question : What is one thing that determines what data is
gathered on a claim intake screen
Correct answer: Type of claim (auto, homeowners)
Question : When a user attempts to log into CC, what 3
pieces of info does the app attempt to determine?
Correct answer: 1. can the user be authenticated
- what are the users roles
- what is the users startup page
Question : What is the purpose of an exposure?
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Correct answer: Used to track potential payments on one
coverage for one claimant
Question : What are two mechanisms used to determine if
a payment requires approval?
Correct answer: 1. Authority Limits
- Transaction Approval Rules
Question : What two mechanisms are referred to as a
check?
Correct answer: A physical paper check and an EFT
Question : What is a set of activities on a claim called?
Correct answer: A workplan
Question : What are the three types of service requests?
Correct answer: 1. Service only
- Quote only
- Quote and service
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Question : What is an incident?
Correct answer: The 'what" that was lost or damaged
Question : What are the six assignable objects in CC base
configuration?
Correct answer: 1. Claims
- Exposures
- Activities
- Service requests
- Matter (litigation)
- Subrogation
Question : When does object assignment happen?
Correct answer: Object creation and manual object
reassignment
Question : What are the two basic building blocks of the
CC org structure
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Correct answer: Users and groups
Question : What is the difference between a policy and a
PolicyType in CC?
Correct answer: Policy - a product that is sold to
customers, promises to pay money for specified loss types. Contract between insured and insurer
PolicyType - Identifies the line of business associated with a policy, and indicates the coverages (CoverageTypes) that can be associated with the policy
Question : What is the purpose of a CoverageSubtype?
Correct answer: It connects coverage types to exposure
types
Question : What are some coverage types?
Correct answer: Collision, comprehensive, general
liability, medical payments