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WGU C232 Introduction to Human Resources Final Exam Study Guide Questions and Answers (Verified Answers) 1.What role does the planning function of human resource management play within organizations?: Strategic and short & medium range planning Align human resources with strategic mission of organization 2.What role does the staffing function of human resource management play within organizations?: Recruiting and selection of people with the needed skills of jobs within the organization 3.What are the types of employee compensation?
: Direct and indirect
4.What is the role of performance appraisals?
: Measure and monitor employee performance 1 / 3
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5.How does HRM enhance human potential?
: Through training and development
6.HRM's work on improving the workplace environment focuses on what two environments?
: Physical and psychological
7.What must management be aware of in order to maintain effective work relationships?
: Employee rights
8.What impact has globalization had on HR practices?: HR policies need inter- national applicability and be cognizant (and inclusive) of other cultures 9.What are the four implicit HR objectives?: Improve productivity, Improve quality of work life, Ensure legal compliance, Foster ethical behavior 10.How can HR managers make a significant contribution toward productivi- ty improvements?: Work organization-processes/distribution organization of work design Work design- contents, methods, and relationships among jobs 2 / 3
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11.How do organizations improve the quality of work life? How have em- ployees' attitudes regarding involvement with their work shifted?
: Greater involvement in work-enjoy more autonomy and chance to have input
12.Why is it important that HR mangers and personnel be familiar with the laws and regulations?
: Protect employees, protect organizaiton, and avoid liability
13.Define the term "moral philosophy."
: Principles, rules, and values people use when deciding what is right or wrong
14.How can HR professionals create a culture where ethical behavior is encouraged?: Create a positive work environment Hiring ethical individuals Provide ethical training Labeling and modeling ethical behavior Creating a well-defined code of ethics Establishing a open-door policy Providing an employee assisntance program 15.Define the term "business ethics."
: Values and principles used to decide whether the collective behavior of an
organization's members is appropriate 16.What are the six major trends have been identified as influencing the work environment?: Increased competition Costs and benefits associated with HR utilization Productivity
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