Exam 2: NSG310 / NSG 310 (Latest
2024 / 2025 Update) Introduction to Professional Nursing Exam | Questions and Verified Answers | 100% Correct | Grade A - GCU
Question:
stages of anger
Answer:
mild, moderate, severe, rage
Question:
resolution principles for workplace conflict
Answer:
identify the issue, listen to the patient's perspective, acknowledge you have heard (validate using "I", avoid using "You"), stay focused on issue, use "no blame" approach, negotiate and agree on solution, summarize, follow through
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Question:
preliminary techniques for conflict resolution
Answer:
position, posture, proximity
Question:
POPPA
Answer:
prepare, organize, proceed with interventions, possibilities for resolution, agree on solution
Question:
true or false: millions of children die worldwide of preventable illnesses
Answer:
true
Question:
true or false: children cannot understand healthcare and therefore cannot be
involved in their clinical decision making
Answer:
false; children should be made a limited partner in their clinical care
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Question:
sensorimotor stage: communication
Answer:
largely nonverbal (birth to 2 years)
Question:
preoperational stage: communication
Answer:
imaginative play, children begin actual use of structured grammar and language to communicate (2-6y)
Question:
concrete operations stage: communication
Answer:
children are able to use logical thinking, show mastery of passive tense and grammatical skills (7-11y)
Question:
formal operations stage: communication
Answer:
children able to think abstractly, near adultlike skills (12y+)
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Question:
intentional communication
Answer:
gestures or crying (infant)
Question:
symbolic communication
Answer:
single words and some gestures (16mo-preschool)
Question:
linguistic communication
Answer:
full sentences (5y+)
Question:
family-centered care
Answer:
situational crisis, child coping strategies, parent coping strategies
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