ETA CPP Practice Exam 2024-2025 130 Questions and Verified Correct Answers Guaranteed A+ A merchant does not accept credit card transactions for amounts under $20. What possible repercussions issued by the card brands could stem from this process? -
CORRECT ANSWER: The merchant may be warned, fined, or terminated
A merchant has a IP-facing device. Which action MUST be completed to ensure PCI
compliance? - CORRECT ANSWER: Complete IP scanning quarterly and complete a
SAQ annually
A merchant has an existing paper-based gift card program. Which of the following are the MOST important benefits of the merchant converting to an electronic gift card
program? - CORRECT ANSWER: Reloadable, reward points, and branding
A merchant has contacted the payments professional to inquire about an increase in the number of returned checks. How should the payments professional respond to the
merchant's inquiry? - CORRECT ANSWER: Recommend a check guarantee service
A merchant is complaining about complicated processing activity statements and asks for something "simpler" and "easier to understand." Which of the following solutions should the payments professional offer to BEST satisfy the merchant's request? -
CORRECT ANSWER: Bundled Pricing
A merchant is looking for software that can help manage customer data, customer interaction, sales, marketing, affiliate tracking, and advertising campaigns. Which type
of solution should a payments professional recommend? - CORRECT ANSWER: CRM
system
A merchant is processing under a retail account SIC/MCC code that was assigned during the application underwriting process, but the merchant has since switched the type of business and the method of transaction processing it provides to e-commerce.Which if the following repercussion might the merchant incur if this change is
undocumented? - CORRECT ANSWER: Greater interchange fees and higher
chargeback ratios
A parts manufacturer with a tiered-pricing set up (two buckets) keys a Visa Business credit card transaction that qualifies for Visa's business-to-business interchange qualification. What rate will the merchant pay on this transaction? - CORRECT
ANSWER: Visa Business B2B
A payments professional believes that a prospective client with a large customer base would benefit from the use of a PCI-compliant credit card storage module. However, prior to offering the solution, the payments professional needs to identify the merchant's 1 / 2
key pain points and goals. As part of the discovery process, which of the following questions would BEST elicit the merchant's need to implement the solution? - CORRECT ANSWER: "Are you concerned about the security risks associated with storing customer data?"
A payments professional encounters merchants who have competitive pricing that cannot be matched or beaten. What is the BEST course of action to make the processor
aware of the market competition? - CORRECT ANSWER: Obtain copies of merchant
processing statements or the competing written offer to share with the employer or corporate office
A payments professional meets with a merchant who discloses that it has a subprime
credit. What additional materials may be required? - CORRECT ANSWER: Profit and
loss statement. Previous processing statements and bank statements
A payments professional notices an extremely large number of EIRF transactions for a client who uses a POS for monthly recurring billing (monthly dues). What is the MOST
likely causing this to happen? - CORRECT ANSWER: The merchant does not have the
AVS feature turned on
A payments professional submits an application for a large e-commerce merchant, but is declined due to pricing concerns. What could the payments professional have done prior to submitting the application in order to better foresee the processor's decision? - CORRECT ANSWER: Evaluate the risk versus reward tolerance ratio acceptable to the processor
A prospective high-volume retail merchant with an average ticket of a $8.00 transaction pays a $0.20 transaction fee. What is the BEST interchange category for this merchant?
- CORRECT ANSWER: CPS small ticket credit
A small business is unhappy with its current service provider's lack of transparency in pricing, and the merchant is frustrated with the requirement to include Level III enhanced data to obtain a qualified commercial card discount rate because the burden of keying the additional data is cumbersome to staff. While the business has an even mix of consumer and commercial cards, the merchant reveals that over 90% of the commercial card volume comes from a single client who utilizes a Visa Business card.The merchant notes, however, that the business would like to take on clients in the future with a comparable commercial card volume.Based on the information shared by the merchant, which of the following recommendations should the payments professional make to the merchant in order to resolve current frustrations and keep the business positioned to accept future clients -
CORRECT ANSWER: Transition to an interactive voice response (IVR) authorization
and capture solution
AVS is recommended to be used on which of the following types of transactions? - CORRECT ANSWER: Online, recurring, and foreign transactions
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