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CPI INSTRUCTOR EXAM 100%
ACCURATE!
Question : Questioning
Correct answer: Downplay, stick to the topic, set limits
Due Care Guidelines
Correct answer: I will not engage in horseplay I will not
teach other skills
Question : Nonviolent Crisis Intervention Values and
Philosophy
Correct answer: Care, welfare, safety and security.
Question : Crisis Development/Behavior Levels
Correct answer: Anxiety, defensive, risk behavior, tension
reduction
Question : Staff Attitudes/Approaches
Correct answer: Supportive, directive, physical
intervention, therapeutic rapport
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Question : A change in behavior
Correct answer: Empathic, nonjudgmental approach
Question : Beginning to lose rationality
Correct answer: Decelerating an escalating behavior
Question : Behaviors that may present a risk to self or
others
Correct answer: Disengagement and or holding skills to
manage risk behavior
Question : Decrease in physical and emotional energy
Correct answer: Re-establish communication
Question : Proxemics
Correct answer: Personal space
Question : Kinesics
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Correct answer: body language
Question : Haptics
Correct answer: Communication through touch
Question : Paraverbal communication
Correct answer: tone, volume, cadence
Question : Verbal Escalation Continuum
Correct answer: Questioning, Refusal, Release,
Intimidation, Tension Reduction
Question : Questioning (Information Seeking)
Correct answer: Give a rational response
Question : Questioning - Challenging
Correct answer: Downplay the challenge, stick to the
topic, set limits
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Question : Keys to Limit Setting
Correct answer: Simple and clearReasonableEnforceable
Question : empathetic listening
Correct answer: Nonjudgmental
Question : precipitating factors
Correct answer: Factors that influence behavior
Question : Rational Detachment
Correct answer: The ability to manage your own behavior
and attitude; Maintain professionalism
Question : Integrated Experience
Correct answer: Behavior influences behavior
Question : Maximizing Productive Responses
Correct answer: Learn to keep yourself safe, learn to keep
the PIC safe