Comptia A+ 902 Latest Update 2023- 2024 Questions and Verified Correct Answers Guaranteed A+ At First Attempt 20) Recently the company you work for began investigating the possibility of moving their payroll system to a cloud based service provided by a third party company. Which type of service is this? - Correct Answer:Software as a Service (SaaS) is an internet or cloud based application accessible by consumers or customers. Crucial Exams, Google Search and Twitter are all common examples of SaaS.
A company has subscribed to a cloud service, paying monthly for a block of services and being billed incrementally when they exceed the monthly fee. Which of the following
cloud concepts does this represent? - Correct Answer:Measured service
A company that manages its own cloud, while utilizing a third-party vendor to help manage storage, is implementing which of the following infrastructure types? - Correct
Answer:Hybrid
A computer was recently infected by malware after a flash drive was plugged in. The user, Ann, indicates she never opened any files or folders from the flash drive. A technician needs to prevent this from occurring in the future. Which of the following
would accomplish this? - Correct Answer:Disable AutoRun
A customer calls the help desk to report an issue. The customer suggests that the problem is hardware related, but the technician knows from the description that this is not the case. Which of the following is the BEST course of action for the technician? - Correct Answer:Acknowledge the customer's input, but follow another course of action.
A customer has made several trouble calls to the help desk and is very irate. The technician that receives the call has learned that the issue has not yet been resolved.The technician politely asks the customer to explain the issue, and learns that the problem needs to be escalated. Which of the following should the technician do once the problem has been escalated? - Correct Answer:Communicate status with customer and ensure successful call transfer
A customer has recently installed several applications on a Windows 7 workstation and is now experiencing slow system performance and spontaneous restarts. After removing some of the recently installed applications, the issue persists. Which of the following tools could the technician use to troubleshoot the problem while preventing
data loss? - Correct Answer:msconfig
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A customer is reporting a burning smell coming from a CRT monitor. Which of the following should be taken into consideration before attempting to resolve the customer's
issue? - Correct Answer:CRT monitors should be serviced by qualified personnel
A customer reports that a smartphone is experiencing a very short battery life. The user has been using this phone for a short time and has installed several apps recently.Which of the following might be the cause of the issue? - Correct Answer:Unauthorized root access
A customer with a PC has requested assistance setting up Windows 7 parental controls within the web browser. The customer would like to limit how much time a child can spend on a particular website. Which of the following tabs under Internet Options will
allow the user to create those settings? - Correct Answer:Content
A framework providing access to a collection of tools that can be used by administrators and advanced users to manage networks, computers, services, and other system components in Windows is known as: - Correct Answer:Microsoft Management Console (MMC) is where you can manage all aspects of a computer network, including monitoring tools and driver checks.
A manager suspects a user has obtained movies protected by copyright using a torrent client. An incident response technician responds and verifies the user has indeed been violating company policy. Which of the following would be the next BEST step for this technician to perform? - Correct Answer:Secure the workstation in a limited access facility.
A mobile phone has started to respond slowly and erratically. The user has done a soft reset and the problem still exists. Which of the following is the BEST step the user can
take to fix this problem? - Correct Answer:Reset to factory default
A network administrator needs to connect to resources from an offsite location while ensuring the traffic is protected. Which of the following should the administrator use to
gain access to the secure network? - Correct Answer:VPN
A new user reports trying to login to a workstation but, when pressing CTRL+ALT+DEL, they are asked for a PIN. Which of the following should be done NEXT? - Correct
Answer:Verify a smart card has been issued
A newly deployed Windows PC cannot connect to the antivirus server on the local network for updates, but it can connect to other file servers and printers without issue.Which of the following is the MOST likely cause of this issue? - Correct Answer:The PC's Windows firewall is misconfigured
A small office experiences frequent power outages. Upon rebooting the Windows workstations after each power outage, users report the inability to open shared files.Which of the following MUST a technician configure to resolve this issue in the future? - 2 / 3
Correct Answer:Check the "Reconnect at logon" checkbox for the mapped network drive
A support technician is using virtualization software on a Windows 7 Enterprise PC to test Windows 8.1 Enterprise for a future deployment. When operating the Windows 8.1 VM, performing tasks in the host operating system becomes considerably slower. Which of the following options may improve performance in the host operating system? -
Correct Answer:Clear temporary files in the VM
A technician has been given a PC that is not powering up. After brief troubleshooting, the technician comes to the conclusion the power supply needs to be replaced. Which of the following is the NEXT step in the process of performing the repair? - Correct
Answer:The technician should remove jewelry
A technician has been tasked with limiting the users who can connect to a network printer located centrally within an office environment. Which of the following tools would
be the BEST to utilize to achieve this goal? - Correct Answer:ACL
A technician has cleaned a virus infection off of a PC using corporate approved software. After a short period of time, the infection returned. Updated virus signatures have also detected the presence of a rootkit. Which of the following would be the BEST course of action to resolve the issue? - Correct Answer:Run a System Restore to a time before the first infection was cleaned
A technician has decided to upgrade all users' iPhones to the latest model. Which of the following is the FIRST thing the technician should advise the users to do with the old phones before turning them in? - Correct Answer:Back up the mobile data with a cloud backup service.
A technician has imported a .dll to fix a missing .dll issue on a PC. The application still does not run correctly and is reporting that the .dll is missing. Which of the following tools would the technician use to complete the import of the .dll? - Correct
Answer:regsrv32
A technician has just upgraded RAM on a user's workstation from 4GB to 8GB. The technician now wants to adjust the page file size on the system to the recommended Microsoft settings. Which of the following should be entered for the "Min" portion of the
page file setting if using these best practices? - Correct Answer:12288MB
A technician has purchased a new surge protector to protect equipment in the production environment. The surge protector's features safeguard the connected equipment by directing surges to the: - Correct Answer:path of least resistance
A technician installs a new application and restarts the computer. After signing in to Windows, an error message appears stating that the application did not start automatically as intended. After confirming the software has installed correctly, which of
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