COM 4462 Midterm Study Guide
According to Chapter 1, the authors state that people are born with conflict management skills that mostly stem from common sense (Ans- false
Once a person perceives that another person's emotional intensity is escalating, the negative spiral has begun.(Ans- true
Once a person becomes truly skilled at managing conflict, he or she will not have to deal with it. Conflict is avoidable (Ans- false
More than 50 percent of adolescent conflicts are resolved by standoffs or withdrawal.(Ans- true
An example of a scarce resource is self-esteem.(Ans- true
Which of the following is not an essential feature of Hocker and Wilmot's definition of interpersonal conflict?(Ans- independence
- / 2
Terry and Pat have been in a committed romantic relationship for five years. Increased conflict has characterized their relationship recently. Both have become less invested in the relationship and have sought out others to fulfill some of their needs for affection, inclusion, and control. They don't rely on each other much or expect much from each other. The couple's choices reflect which of the five features that contribute to destructive conflict?(Ans- Avoidance spirals
Which of the following is one of the basic dynamics of all avoidance spirals?(Ans- Harboring of resentment or disappointment
Defensive climates, rather than supportive climates, are created when
people use:
(Ans- strategy rather than spontaneity
Hocker and Wilmot discuss several benefits of learning effective skills in conflict. Which of the following is one of those benefits?(Ans- People around you will benefit from your improved skills, and you can improve your relationships.
Anger is the primary emotion associated with conflict.(Ans- false
- / 2