CHP Clinical Medical Assistant Review 1) Identify the best time to obtain or reconfirm patient health insurance information - correct answer ✔when the patient calls to scedule an appointment 2) Identify how voicemail messages should be prioritized in a medical
practice: - correct answer ✔according to urgent natures of the message
3) The stream patient appointment scheduling technique is best described as?
- correct answer ✔scheduling appointments at a specific time
4) Identify the documentation that is integral to the orientation and training of new and current staff ensuring compliance with laws and regulations promoting consistency safety and best practice standards. - correct answer ✔Policy and procedural manuals 5) Identify the components of effective communication ( 5 steps ) - correct answer ✔Context Sender Message Medium Receiver and feedback 6) identify where the physician records the medical and therapeutic aspects of a patient's condition - correct answer ✔in the problem orientated record under notes 1 / 2
7) the (SOAP) subjective, objective, assessment and plan is best described as
a: - correct answer ✔method of documentation used by healthcare providers
8) Identify the definition for the abbreviation ICD-10-CM: - correct answer
✔International classification of disease - tenth revision - clinical modification 9) What was the first implementation date for the International Classification of Disease-Tenth Revision-Clinical Modification (ICD-10-CM) code set? - correct answer ✔October 1 2015 10) a worker's compensation insurance is best described as - correct answer ✔a state mandated insurance program that provides benefits to employees who suffer employment related injuries or illness 11) Identify the two primary subsystems, in the Healthcare Common Procedure Coding System (HCPCS), used to process Medicare and health
insurance claims for payment: - correct answer ✔Level 1 & 2
12) a pre-authorization requirement in health insurance is best described as: -
correct answer ✔a processed used by the health insurance company , requiring the provider to obtain prior permission to provide the service 13) the phrase medical etiquette is best defined as: - correct answer ✔rules that govern courtesy to others in a professional setting 14) identify the definition for medical abbreviation bid: - correct answer ✔two times a day
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