CHIA Certification Exam Latest Update 2025-

CHIA Certification Exam Latest Update 2025- 2026 Exam 75 Questions with 100% Verified Correct Answers Guaranteed A+

• In which of the following situations will occupancy increase?
• Supply increases 10% and demand increases 5%
• Supply decreases 5% and demand increases 10%
• Supply increases 5% and demand decreases 5%
• None of these situations will result in an occupancy increase - CORRECT ANSWER:

B

• Which is a true statement regarding geographic categorization?

• STR geographic categories are limited to North America
• STR uses the UNWTO definitions when it comes to recognizing countries
• General managers of hotels do not need to know geographic categories
• The hotel industry uses seven continents to categorize hotels - CORRECT ANSWER:

B

• Which is NOT a valid rule related to changing a competitive set?
• If adding two hotels to a competitive set, both must be in different chains
• A single hotel may be added to a competitive set if it has been open less than six

months

• A single hotel may be added to a competitive set at any time
• Any change must involve two or more hotels, e.g. add one/drop one, add two, drop

two,

etc. - CORRECT ANSWER: C

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• Which statement is true regarding the industry data that a hotel may see on a STAR

report?

• North America hotels will see industry data for Market, Market Class, Tract and Tract

Scale

• North America hotels will see data for a single industry segment
• Non-North America hotels will not see any industry segment data
• North America and Non-North America hotels see the same exact tabs on the STR

Report related to industry data - CORRECT ANSWER: A

A HOST or Profitability report display data for how many years?

• One
• Two
• Three

d. Ten - CORRECT ANSWER: B

A HOST or Profitability report displays what type of information?

• Profit and Loss information, including revenue, expenses and profit accounts
• Balance Sheet (Assets) information
• Monthly performance (Occupancy, ADR, RevPAR) data

d. All of the above - CORRECT ANSWER: A

All of the following are good reason for a hotel to have an additional competitive set, except which one?

• Have a local competitive set based upon geography and another based upon a

special

feature or niche, for example: waterpark, boutique, or conference

• Have different sets for weekday/weekend or group/transient business 2 / 3

• Have one set that you can easily beat and another which is a realistic target
• Different entities may not agree, for example, chain versus management company -

CORRECT ANSWER: C

Benchmarking in the hotel industry takes place at what level?

• Property level for an individual hotel versus their Competitive Set
• Corporate level for a hotel company, for example one brand versus others
• Geographic level for tourism organizations, for example city versus comparable cities

d. All of the above levels - CORRECT ANSWER: D

Changes to how Markets and Tracts are geographically defined are made how often?

• Monthly
• Annually
• Every five years

d. No regular schedule - CORRECT ANSWER: B

Comp sets are used for many purposes in hotel operations, which of the following is one of these purposes?

• Comp sets can be used to aid the sales and marketing departments in determining

the effectiveness of various pricing decisions

• Comp sets can be used in management contracts for performance requirements
• Comp sets can have an effect on a general managers compensation

d. All of the above are examples of how comp sets are used - CORRECT ANSWER: D

Hotels and hotel companies outside the U.S. may receive STAR reports in what currency?

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