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CCBMA ADMINISTRATIVE EXAM
SAMPLE TEST | 100 QUESTIONS WITH
100% CORRECT ANSWERS
Question : When preparing envelopes, one should use
- light type on light background
- a script or italic font
- lower case with punctuation
- capital letters in block format
Correct answer: d. capital letters in block format
Question : Telephone calls should be answered no later than
the
- first ring
- second ring
- third ring
- fourth ring
Correct answer: c. third ring
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Question : A patient fails to keep an appointment. The
medical assistant should make a note on the
- patients financial record
- patient's chart
- office calendar
- telephone log
Correct answer: b. patient's chart
Question : A backup tape for a computer is used to
- check on patient's information
- record financial transactions
- copy hard drive information
- defend against computer fraud
Correct answer: c. copy hard drive information
Question : Which name would be filed first in an alphabetical
filing system?
- George Jones
- James Meacham
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- Wilson Babcock
- John Williams'
Correct answer: c. Wilson Babcock
Question : CPT codes are used to identify a/an
- on the job injury
- chronic disease
- medical procedure
- deep laceration
Correct answer: c. medical procedure
Question : ICD-9 codes are used to identify a/an
- surgical procedure
- medical diagnosis
- wound repair
- obstetrical delivery
Correct answer: b. medical diagnosis
Question : Patient insurance cards should be reviewed
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- at each visit
- every quarter
- twice each year
- once a year
Correct answer: a. at each visit
Question : an HMO is an example of_____ healthcare.
- government
- managed
- private
- state
Correct answer: b. managed
Question : Which of the following names would be filed first?
- Pittman
- Phillips
- Pham
- Phipps