- | Page
CALP EXAM QUESTION A ND
ANSWER (GRADED A+)
Question :how are leasing professionals critical to the
success of the property?
Correct answer:- they show and lease the apartment
deal with and serve residents
market to prospective residents
Question :What are a few responsibilities of a leasing
professional?
Correct answer:- Conduct on-site tours
Communicate with residents
Shop/ visit competition
Inspect apartments for tour and move-in readiness
- | Page
Inspect and process applications for leasing, prepare lease documents
Question :List factors of a "professional image"
Correct answer:- Dress professionally
-Use appropriate language -Always act in an ethical manner -Treat co-workers, residents, and prospective residents with respect
Question :Define Market Knowledge
Correct answer:-the demographic and product information
about your apartment community -its primary competitors -potential future competition
Question :Define product knowledge
- | Page
Correct answer:- the understanding of all of the products
and services available in your own community, apartment homes, amenities, the surrounding neighborhood and that of your area's competitors.
Question :Define Resident Profile
Correct answer:- specific information that describes the
apartment community's typical residents and their needs, wants, and qualifying characteristics.
Question :what are two components to your job as a
leasing professional? (added value)
Correct answer:- To assist people in finding appropriate
housing that meets their particular lifestyle needs -To add value to your property's owner
Question :what are two good questions to ask prospective
residents?
Correct answer:-"What is most important to you in this
new home?"
- | Page
-"What don't you have now that you want in this new home?
Question :What are important factors to teamwork in the
workplace?
Correct answer:- Understanding the Teams goals
Understanding your role
Keep the lines of communication clear and open
Network outside your team
Question :What is the 7 step process to planning?
Correct answer:1. Set and share your goals
- Build specific objectives and timelines
- Identify barriers
- Determine the contacts and skills you have to acquire