BUS 475 EXAM 1 LATEST 2023-2024 ACTUAL EXAM
100 QUESTIONS AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS ) |ALREADY GRADED A+
- What are the identified pillars of excellence to use as a framework for
specific goals of the organization? - ANSWER- . people . service . quality . finance . growth
Define Governance - ANSWER- top accountable body is the board of trustees in a not-for-profit setting and a board of directors in a for-profit.
Identify and Compare several motivation theories discussed in the textbook. - ANSWER- Maslow's, Alderfer's ERG, Herzberg's Two- Factor, McClelland's Acquired Needs, Reinforcement Theory
Compare and Contrast the Expectancy and Attribution theory relating to Organizational Behavior. - ANSWER- ?
- Discuss the differences between a leader and a manager - ANSWER-
Leaders usually take focus that is more external, whereas the focus of managers is more internal. Leaders tend to spend the majority of their time communicating and aligning with outside groups that can benefit their organizations. Leaders promote innovation and creativity, and 1 / 2
managers control subordinates behavior with specific goals and guidelines.
- What is the primary criticism of the Reinforcement theory? -
- It fails to account for employees' abilities to think critically and
- You cannot punish employees in a healthcare organization
- There is no real criticism of the Reinforcement Theory
ANSWER- A. It was created in 1953 and it too old to work anymore
reason
- Organizational behavior is a broad field. What three levels can these
behaviors be examined at? - ANSWER- Individual behavior Group behavior Collective behavior
- Name three of the four of the leadership styles for healthcare
personnel.Options are: - ANSWER- Coercive: demanding and power based. Apply to problematic employees.
Participative: soliciting input and allowing decision making. Apply to
most followers.
Pace-setting: setting high performance standards. Apply to the highly
competent employees.
Coaching: Focus on personal development. Apply to top level
employees.
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