WGU C202 Managing Human Capital - based off the study guide ~ rated A
What does Policies do? ✔✔They are "what we do"
What are mandatory benefits? ✔✔By law they are offered from the employer.ex. Worker's Compensation, COBRA, Social Security
Vietnam Era Veterans Readjustment Assistance Act of 1978 ✔✔Prohibits discrimination against veterans that are returning back from deployment, including Vietnam era, disabled, and active duty.
What are Procedures? ✔✔They are "how we do it"
Explain why employee handbooks protect both the employer and employee? ✔✔Documents all the Human Resource Management (HRM) policies and procedures.
Employees can become familiar with their rights and what the policies and procedures are.
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What are some uses and outcomes to Job Analysis? ✔✔Job Description, Person Specification, Selecting Applicants, and Develop performance evaluation tools.
What is Job Analysis? ✔✔The systematic process of gathering and interpreting information about the essential duties, tasks, and responsibilities of a job.It also gathers information about the context within which the job in performed.
Employee performance goals and results should be tied to organizational strategies, values, and objectives, AND based on what? ✔✔Job Analysis
What are 4 benefits of setting goals with employees? ✔✔1. Focus attention on objectives
- Increase efforts to achieve objectives
- Persist in setbacks
- Develop strategies to deal with challenges and to reach goals.
What are the 4 progressive discipline steps? ✔✔1. Counseling - makes employee aware
- Written Warning - outlines problem and gives expectation
- Suspension without pay 2 / 4
- Termination
What are 3 common performance management obstacles? ✔✔1. Not communicating performance plan
- Lack of accountability from employee/employer
- Human Bias and errors
What is Job Design? ✔✔Used to fulfill needs for employees through motivations and job efficiency.
What does SMART stand for? ✔✔Specific Measurable Attainable Results Focused Time Bound
What are the 5 job characteristics from the Job Characteristics Model? ✔✔1. Skill Variety
- Task Identity 3 / 4
- Task significance
- Autonomy
- Task Feedback
Job characteristic model is defined as... ✔✔The job characteristic model proposes that objective characteristic of the job leads to job satisfactions for employees.
What is Succession Management and Planning? ✔✔Process of identifying and developing new leaders who can replace old leaders when they retire or move to another position.Succession Planning is to develop an internal candidate to fill a key position.
What is Action Planning? ✔✔Developing actions to address gaps of labor and supply demands.They should match with the organizational philosophy, values, mission through recruiting/retention, compensation, succession management, and training/development needs.
What is forecasting? ✔✔Forecasting labor demand and expected supply to identify shortages and surplus.Identify short and long term goals.
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