Alaska Airlines Exam 2 – Study Guide Define CRS ✔️Ans -Child Restraint System IMD Requirements ✔️Ans --charged to at least 80% -synced -if lost 1st call I.T. Service Desk, 2nd is supervisor, lastly, if outside of hours, crew scheduling Minimum crew 700/A320 ✔️Ans -3 FA's Minimum crew 800/900/9MAX/A321 ✔️Ans -4 FA's What is in a demo kit? ✔️Ans --seatbelt extension -oxygen mask -life vest(single chambered=700/A320[YELLOW] double=chambered=800/900/9MAX/A321[GREEN]) Phases of duty ✔️Ans --Phase 1 "Duty Start to Block Out" -Phase 2 "Block Out to Block In"[inflight] -Phase 3 "Block In to Duty End"
Required items ✔️Ans -7 items:
-Operative watch -Company ID on person -IMD —> synced and charged -credit card reader -valid passport -FAA certificate -Equipment key At what age is a child considered a junior jet setter? ✔️Ans -5 y/o What age range can a junior jet setter's trip include connecting flights?✔️Ans -8-12 y/o Teen passengers ✔️Ans --13-17 y/o "Teen assist" ...guardian pays J.J. Fee 1 / 2
...J.J. Procedures apply -13-17 y/o "Teen No Assist" ...Not designated as J.J....No special procedures apply How many Pets are allowed in cabin? ✔️Ans --First Class = 3 -Main Cabin = 8 *Not allowed in 11D on the A321) (CRO) Complaints Resolution Official ✔️Ans -A person trained to resolve any disputes that arise when accommodating passengers with disabilities. + pet issues + alcohol
- Point Briefing ✔️Ans -*For pax who require assistance for
boarding* -Routing to appropriate exits -Remain seated until flow of passengers has passed -"How can I assist you without causing pain" What are the two questions CSA asks for pre-boarding? ✔️Ans -1- is the temperature safe 2- is minimum crew on board Silent review ✔️Ans --exit responsibilities and door operation -emergency commands -evacuation procedures -evacuation position -emergency equipment The 4 types of reports ✔️Ans -1-safety hazard 2-harassment
3-ASAP
4- FAIR
What type of report does an alcohol incident require? ✔️Ans -FAIR "flight attendant irregularity report" *must be within 24 hours of incident occurrence* True or False
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