AICE BUSINESS AS - GENERAL
STUDY GUIDE QUESTION S AND
ANSWERS 100% CORRECT |
UPDATED
Question :Motivation
Correct answer:Internal and external factors that
stimulate people to take actions that lead to achieving a goal.
Question :Taylor
Correct answer:Theory of the Economic Man - Money is
what motivates people. You get paid for what you produce.
Question :Mayo - Hawthorne Effect
Correct answer:Working conditions and money did not
motivate employees.
Question :Maslow - Pyramid and Hierarchy
Correct answer:1. Self actualization - reaching one's
goals.
- Esteem Needs - respect from others and status.
- Social Needs - acceptance and friendship.
- Safety - job security and health.
- Physical needs - food, shelter.
Question :Motivating Factors
Correct answer:Aspects of the job that can lead to
positive job satisfaction such as achievement, recognition, meaningful and interesting work and advancement in career.
Question :Hygiene Factors
Correct answer:Can cause dissatisfaction such as pay,
working conditions and status.
Question :Job Enrichment
Correct answer:Giving workers the opportunity to do
more challenging and fulfilling work.
Question :Time Based
Correct answer:Paid per hour.
Question :Piece Rate
Correct answer:Paid per unit or piece made.
Question :Salary
Correct answer:Income paid the same, $40,000 a year,
doesn't matter how many hours one works. Same pay is given.
Question :Commission
Correct answer:Sales only. If you don't sell anything you
make $0.
Question :Bonus
Correct answer:Money in addition to a wage.
Question :Job Rotation
Correct answer:Employees can rotate from one job
position to the next, don't get bored and are more highly trained.
Question :Human Resource Management
Correct answer:The effective management of a
company's workers so that the business can gain a competitive edge or advantage.
Question :HRM - Focus
Correct answer:1 . Workforce Planning
- Recruitment
- Developing training Employees
- Employment Contracts
- Involving all Managers in all areas of the business
- Employee morale and welfare
- Incentive systems - pay, health insurance
- Monitoring employee progress.
Question :Employment Contract
Correct answer:Legal document that sets out the terms
and
conditions of the job. Examples: hours, pay.
Question :Labor Turnover
Correct answer:When employees leave the company,
either fired or quit.Companies do not want high turnover. That's a waste of money (recruiting a new employee, training, etc).
Question :Induction
Correct answer:training before you start (learn structure
of the business, who you will be working with, where the emergency exits are in case of fire).