ACHE BOG Sample Test 246 QA

ACHE BOG Sample Test | 246 Q&A

Question: What is the primary purpose of a quality and

performance management program?

a) Comply with quality-related licensure and accreditation

standards

b) Monitor medical staff performance to prevent increases in

malpractice rates

c) Identify process performance problems that affect the

hospital's financial status

d) Monitor, control, and direct efforts toward achieving

delivery of optimal performance

Correct answer: d) Monitor, control, and direct efforts toward

achieving delivery of optimal performance

Question: Which of the following most accurately describes

quality measures in the Healthcare Effectiveness Data and Information Set (HEDIS)?

a) Often adapted for use by acute care hospitals and skilled

nursing facilities

b) Evaluates care effectiveness, access to care, enrollee

satisfaction, and utilization

c) Developed primarily to evaluate whether the needs of

patients and their families are being met

d) Strongly influenced by the financial performance of

providers being evaluated

Correct answer: b) Evaluates care effectiveness, access to

care, enrollee satisfaction, and utilization

Question: How does the governing body best ensure the

quality of patient care?

a) Oversee medical staff privileging and credentialing

activities

b) Regularly review quality measurement and improvement

reports

c) Hold the facility CEO accountable for performance results

d) Add the president of the medical staff as a voting member

of the board

Correct answer: b) Regularly review quality measurement and

improvement reports

Question: The principles of quality improvement require that

healthcare executives change their management philosophy from

• finding fault with employees to finding opportunities in

processes

• focusing on involving employees in process development

to creating standard work and providing detailed instructions to staff

• focusing on transformational leadership to autocratic

leadership

• finding fault in processes to holding individual employees

accountable

Correct answer: a) finding fault with employees to finding

opportunities in processes

Question: Which of the following best describes the

underlying assumption for the concept of continuous quality improvement?

a) Achievement should be rewarded

b) Top management directs the process

c) There are no upper limits to excellence

d) Performance measurement is ongoing

Correct answer: c) There are no upper limits to excellence

Question: Which of the following performance improvement

models focuses on elimination of waste in a process?

a) Plan-Do-Check-Act

b) Six Sigma

c) Lean

d) Statistical Process Control

Correct answer: c) Lean

Question: Which of the following performance improvement

models focuses on reduction of variation?

a) Plan-Do-Check-Act

b) Six Sigma

c) Lean

d) Rapid Cycle Improvement

Correct answer: b) Six Sigma