Which communications management practice includes specifying all of the communications systems and platforms that parties will use to share information?
A. Standardized Communication Types
B. Policy and Planning
C. Equipment Standards
D. Agreements
The correct answer and explanation is :
Correct Answer: B. Policy and Planning
Explanation:
The correct answer is Policy and Planning, which is a communications management practice that includes specifying all the communications systems and platforms that parties will use to share information.
Policy and Planning refers to the comprehensive development of protocols and guidelines that dictate how information is shared during an emergency or within an organizational structure. This includes not only what is communicated but also how and through what means the communication takes place. The planning process ensures that all involved agencies or departments understand and agree upon the tools, platforms, and methods to be used, such as radios, email systems, satellite communications, mobile apps, or web-based platforms.
In emergency management and incident response, interoperability is a key concern. Agencies often use different systems and may have varying capabilities. Through policy and planning, those differences can be reconciled by establishing shared protocols and selecting compatible communication technologies. This is essential for maintaining situational awareness, coordinating actions, and ensuring that vital information flows seamlessly between responding entities.
For example, in an emergency response involving federal, state, and local agencies, a well-documented policy might specify that all parties use a particular radio frequency, incident management software, or messaging system. These decisions are made in the planning phase, often as part of an Incident Action Plan (IAP) or Communications Plan (COMMS Plan).
While other options such as Standardized Communication Types, Equipment Standards, and Agreements are also important, they are components or outcomes of the overarching Policy and Planning process. For example:
- Standardized Communication Types help unify terminology and formats.
- Equipment Standards ensure devices are compatible.
- Agreements (like MOUs) define the formal commitment to collaborate.
Ultimately, Policy and Planning brings all these elements together into a cohesive strategy that defines how communication will occur effectively.