Which of the following is NOT one of the four main components in Leavitt’s Diamond?
a. people
b. technology
c. systems
d. tasks
The correct answer and explanation is:
Correct Answer: ⓒ systems
Explanation (300 words):
Leavitt’s Diamond is a model proposed by Harold J. Leavitt in 1965 to describe how organizations function and change. According to this model, any change in one part of an organization will likely lead to changes in other parts. This model includes four interdependent components that must be aligned for organizational success:
- People – This refers to the individuals and groups working within the organization, including their skills, attitudes, and behaviors.
- Tasks – These are the specific jobs or duties that must be completed to achieve the organization’s goals.
- Structure – Sometimes referred to as the “organizational structure,” this includes reporting relationships, roles, responsibilities, and decision-making frameworks.
- Technology – This encompasses the tools, systems, and processes used to complete tasks and deliver services or products.
Leavitt emphasized that if you change one of these components (for example, introducing a new technology), the other elements—like people’s roles, tasks, or the organization’s structure—will also need to adapt to maintain balance and effectiveness.
Why “Systems” is NOT a component:
The term “systems” is not one of the original four components in Leavitt’s Diamond. Although “systems” can sometimes be confused with “technology” or “structure,” it is not explicitly identified as a standalone component in the model. “Systems” may be part of a broader discussion in organizational theory, but in Leavitt’s Diamond, the four core components are people, tasks, structure, and technology.
Choosing “systems” as the answer reflects a clear distinction between core elements of Leavitt’s model and other general management terms.
Summary:
- Correct Answer: C. systems
- Leavitt’s Diamond Components:
✔ People
✔ Tasks
✔ Structure
✔ Technology - “Systems” is not one of them.