Give an example of a situation where you solved a problem in a creative way.
The correct answer and explanation is :
Correct Answer Example:
At my previous job, our team faced a recurring issue: delays in communication between departments during project handovers, which often caused missed deadlines. Rather than relying on more meetings—which were already too frequent—I proposed and created a shared interactive project board using a free Trello platform. Each department had its own column, and tasks moved across the board with clearly labeled deadlines, documents, and status tags. It replaced multiple back-and-forth emails and meetings, and everyone could see real-time updates.
300-Word Explanation:
In this situation, the problem was inefficiency in interdepartmental communication during project transitions. Each department worked in isolation, and project updates were shared late or not at all, causing bottlenecks. The common solution was to hold more meetings or send more emails, but that only added to people’s workload and didn’t guarantee better clarity. I recognized that the root problem was not a lack of communication effort, but rather the lack of a centralized, transparent system that everyone could access and contribute to.
Thinking creatively, I turned to Trello, a free and simple project management tool that allows visual organization through boards and cards. I customized a board with columns for each department and ensured that each task card included clear descriptions, deadlines, document attachments, and tags for priority and status. I also added automated checklists and notifications, which helped users stay on top of updates without needing to chase them down manually.
This solution was creative because it used an existing tool in a new context for our team, required no budget, and dramatically improved workflow transparency. After implementation, project handover delays dropped by over 50%, and teams reported greater clarity and satisfaction with the process. It showed me how nontraditional tools and simple systems can sometimes solve problems more effectively than traditional methods.